An excellent dealership for service. Easy to make an appointment and completion when promised. Nice new loaners at no cost is a plus. Service Rep David... was knowledgeable and courteous.
Horrible customer service. Calls are not returned when they are promised, car not ready when promised, and conversations not recognized when picking up... car after service. Plus, when I picked up my car, there was a screwdriver in the front seat along with a cable, a whole in my dash where they had removed the radio and left it on the floorboard and a 3" operator manual also on the floor. No apologies by the service rep, just excuses. I will never return to this dealer. I love my Honda and will continue to drive Honda, but will drive to wherever to avoid this dealership. Shame on you Hoehn.
We walked onto the lot - not really committed to buying a vehicle - but looking sorta seriously at the same time. Randy Brock helped us find something... that suited us perfectly that day. We feel good about the deal and the whole buying experience. We'd definitely return to Hoehn for another car when the time comes. Thanks Randy!
We puchased a used Lexus from Randy Brock at Hoehn. He was kind and easy to work with. He just gave us good information, no bull. The dealership gave us... a very fair trade in ~ it was a good day. Thanks Randy!
Jim Rejner was friendly throughout the entire process and never pressured me into buying. He also offered to give me a ride on one occasion when I couldn't... get home.
Jim Rajner was and is a very attentive salesman who stayed with me through the process (no sending me off with someone else) and VERY PATIENTLY! Jim showed... me my DREAM CAR with no delay!
Very helpful and friendly. Jim Rajner did all that he could to work a deal.
The facilities were under construction, so they didn't have a lot of inventory. Jim Rajner as very nice, helpful, understanding, and knowledgeable.
Jim Rajner was excellent. He listened to what I wanted in a car and price I wanted to be at.
We had a pleasant experience. Jim was courteous and listened to our needs. Miraya P. was a little to persistent with the offering of the extended warranty... though. The facilities were top notch. The price was excellent. The condition of the vehicle was excellent.