Reviews
Gabbie is my go to girl!!!!!
Top quality experience, top quality service. Gabbie is great. She communicates and provides updates about service. She takes a genuine interest in customers and makes you feel valued.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're absolutely thrilled Gabbie has offered attentive professionalism that's made our Lindsay Lexus of Alexandria customers feel valued! Thanks for sharing this glowing praise!
Gabbie is the best. Make sure you ask for her
Gabbie is great!! I have been going to this location for over two years and have always got great customer service from her. I have never felt that I wasn’t having a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Talib, it's fantastic to know that Gabbie has consistently provided you with great customer service at Lindsay Lexus of Alexandria! We appreciate your continued support and look forward to serving you in the future!
The asset of Lindsay Lexus
Gabby is knowledgeable, pleasant and a joy to work with. I was there for my regular service. You should be proud to have her. Thanks Lindsay
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Janette, we're delighted to know that Gabby provided you with such a great service experience at Lindsay Lexus of Alexandria. We appreciate your kind words and will definitely share them with her!
Vehicle Service
I was very pleased with my experience with the service department with getting my car serviced on Aug 26. Gaby Wells is the best. Thank you so much Gaby for helping me with all my car service concerns.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your support, Yvonne! Gaby and the team at Lindsay Lexus of Alexandria are always here to help and we look forward to your next service!
Great Service
I had my car recently serviced at the Lindsay Lexus Service Center, and Tammy is my service advisor. I continue to receive exceptional service and advice from Tammy and the service team - I've been a customer since 2012. This is the only service center I feel I can trust with my car and feel I receive honest and trustworthy feedback and service. Great staff, great service, and a comfortable and clean facility! I never leave disappointed as my experiences are always pleasant and positive. Thank you so much Tammy and team! I truly appreciate you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ty S Dreher- Thank you for your loyalty to Lindsay Lexus and Tammy over the years. We are thrilled that during your recent service visit you felt well taken care of and could trust the our team. We appreciate your great review and continued support.
Great Service!
I regularly have my ES350 serviced at Lindsey Lexus, Nguyen is my go to service representative because he is outstanding with his customer service, professionalism, and friendliness. He up front with all explanations of the service being performed and recommendations of additional service. I will continue to ask for Nguyen as long as I own my Lexus.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark- Thank you for sharing your confidence in Nguyen's expertise and designating him as your go to service representative for his excellent professionalism.
Excellent service at Lindsay Lexus Service Center
Excellent service from Lindsay Lexus after having Lexus towed into the service center. Repairs were done the same day. Ms. Tammy Simone did a great job coordinating the service there and with Road Hazard Tire & Wheel policy from FWS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
P A Jackson- Thank you for recognizing Tammy's efforts to ensure that your service visit was top notch.
service was exceptional
Nazir was very resourceful and outstanding very knowledgeable of The Lexus car experience. I really enjoyed working with him great customer service skills, great personality kept me engaged about my purchase. I give him a 10.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Regina- Thank you for taking the time to share that Nazir made your recent buying experience exceptional! Congrats and please reach out whenever we can be of assistance.
Outstanding Service Representative
Tammy is my service representative and she continues to provide outstanding customer service and genuinely cares about keeping my car in good shape. I appreciate her service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kim, it's great to know that Tammy has been providing you with outstanding service at Lindsay Lexus of Alexandria. We appreciate your kind words and we're here to keep your car in top shape!
Service department
John Is a very courteous car service agent with an excellent customer service attitude towards me since I was a walk in and he was very busy other customers he took really good care of me from the start to finish. Thank you so much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karen- We are thrilled to read your wonderful feedback about John's superior customer service and made sure that you felt valued as a customer. Thank you for choosing Lindsay Lexus for your recent service needs,