Reviews
Write a reviewGo See Tammy S.
Tammy S. (My Service Rep) "Knocked it out of the park". Great and timely communications. Provides a honest, logical, cost conscious assessment with developing a repair strategy for the length of your ownership vice a single visit. I have had Tammy as my service rep for about 20 years. Go see her!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brian, it's fantastic to know that Tammy continues to provide you with excellent care at Lindsay Lexus of Alexandria. We appreciate your loyalty and the time taken to share this review!
Maintenance at Lindsay Lexus is too notch!
Another successful visit to Lindsay Lexus. Andrew M was efficient, kept me informed, and made sure my ES 350 was well serviced. I was informed throughout the process and able to opt in or out of recommended services. I’m very satisfied that my car is being maintained according to recommended standards. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gail, we're glad to know that Andrew and our team at Lindsay Lexus of Alexandria were able to provide you with an efficient service experience. It means a lot that you can trust us to keep your ES 320 running like a dream - see you next time!
Thank you David for taking such excellent care
The service at Lexus of Alexandria is phenomenal! David R is so fantastic. He takes his time with you and he’s always willing to help. They make you feel like you are a part of a family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Renee-It is important our customers feel completely confident with the customer service they received and it made us happy to read your review of David's fantastic customer service. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
Excellent Service
I recently had my NX 300 serviced by Lindsey Lexus. My service advisor, Juan R was excellent. He kept me informed and aware of cost. No surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andy, it's great to know that Juan and our team at Lindsay Lexus of Alexandria kept you well-informed during your service! We appreciate the positive feedback!
Lindsay Lexus Service-Alexanderia, Va.
Awesome Customer Service with Experienced Lexus Technicians who addressed my vehicle service needs. Three comfortable customer service areas with snacks and beverages. Love this place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Darryl, we're so glad to know you enjoyed your experience at Lindsay Lexus of Alexandria. Our team always aims to provide top-notch service and a comfortable environment for our customers. Thanks for the praise!
Excellent Service!
The Lindsay Lexus Service Team is professional, courteous and efficient from the moment you arrive. Gaby, my service consultant, always goes the extra mile to make sure all needed service gets performed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William- Thank you for your excellent review of Gaby and our Service Team! We appreciate your support.
Best car buying experience ever!
Great experience overall. Edward’s personality, professionalism and experience were greatly appreciated. As well as the entire team including Anoop, Todd, and Ace. This is a wonderful place to select your next vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leroy- Thank you for the best review of your recent buying experience with our team. We are proud to welcome you to the Lindsay Family!
Tammy Simone
Always greatest customer service provided by Tammy Simone. Always willing to take an extra step to make any visit pleasant for the customer. Always accommodating
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jimmy- Thank you for another fantastic review of Tammy!
Excellent customer service.
My Lexus was service recently and I always appreciate their prompt attention to detail and excellent customer service. My car was there for some very important maintenance and it was explained to me I detail which made it very clear. Thanks Fred (service manager). Also thanks to David (service manager) who got the papers started since I was early and Mr. Fred was not in yet. Then when got there, Fred took the time to send me a text and I knew then that he was in. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Manuel, it's great to know that Fred and David provided you with detailed explanations and excellent service at Lindsay Lexus of Alexandria. We appreciate your feedback!
Excellent Service
Fred has been my service advisor since I bought my Lexus 3 years ago. He provides outstanding service every time and I only have the highest praise for him. I return to him for each service because I know I can count on him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to know that Fred has been providing you with outstanding service for the past three years at Lindsay Lexus of Alexandria. It's great to have such loyal customers like yourself! Thanks for your high praise and trust in us.