Reviews
Andrew in Service was amazing. He answered all my...
Andrew in Service was amazing. He answered all my questions and had the service done when he said it would be. He was very courteous and pleasent to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, in time. and very easy communication with...
Great service, in time. and very easy communication with the assistant service manager Andrew Monroe.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mossy Ford was quick with my service appointment and...
Mossy Ford was quick with my service appointment and clear in communication! I would highly recommend them, their customer service was fantastic. Thank you all so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service! Service was fast but detailed. Cameron was...
Great service! Service was fast but detailed. Cameron was awesome. I will be going back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love Mossy Ford team! Highly recommend Cameron at the...
Love Mossy Ford team! Highly recommend Cameron at the Service Department! He will tray you like a family member - friendly, very helpful and knowledgeable. Thank you, Cameron! You are the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Over marked up my car and manipulated me on car payment...
Over marked up my car and manipulated me on car payment never showing me the numbers. I regret buying here. I tried to return the car the next morning but the rep said he would talk to his manager and never got back to me. Do not buy here they are greedy and do not care about you.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I did not have an appointment, my Escape had nails in my...
I did not have an appointment, my Escape had nails in my rear tires, David Lee took me in on Emergency appointment and replaced my tires while I waited. My Escape is a Fleet Vehicle and he called WHEELS and arranged for the repairs. David has a efficient and polite manner about him, he knows how to take care of unexpected emergencies, he could have put me at the end of the day but somehow worked me in without affecting his regular work flow. I am sure glad he thought a lot of his customers. Salvatore J Guida
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient, thorough, kept me informed throughout the...
Efficient, thorough, kept me informed throughout the process. I would highly recommend Mossy for accommodating our needs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and accommodating, wait was normal. Get in...
Very friendly and accommodating, wait was normal. Get in early to beat the rush. I recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Krystofer O’Hara provided great service. He was...
Krystofer O’Hara provided great service. He was knowledgeable, efficient and had my car ready within the timeframe he had promised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair