Reviews
Hard to get someone on the phone. They feel a bit...
Hard to get someone on the phone. They feel a bit untrustworthy. Something feels “off” when dealing with them. Phone rep (on service side) unknowledgeable about issues, and unable to get into my chart.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Picked up truck after highway collision with major damage...
Picked up truck after highway collision with major damage and truck looked brand new. Top notch work from the collision center. Will use them again for all work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and super fast! Jonathon was friendly and...
Very helpful and super fast! Jonathon was friendly and kind, very pleasant experience. I took my Lexus in to get serviced and it was done in less than an hour in the middle of the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very disappointed, the parts department broke some piece...
Very disappointed, the parts department broke some piece off my car while doing an oill change has to wait almost nine hours and they charged me full price on my oil change instead of giving me a discount for the inconvenience!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Not happy. Mixup occurred, turning my one hour oil change...
Not happy. Mixup occurred, turning my one hour oil change into a two hour and ten minute wait. When I called to make the appointment, I specifically asked for the earliest available appointment so I could get the car back in time to run another errand before my wife needed the car. This set me back a one week
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It was my 1st time getting my vehicle serviced at this...
It was my 1st time getting my vehicle serviced at this location. Fantastic service provided by Jessica Herrerías! My car was ready in less time than quoted which is always great! I will be back again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good work in the time they estimated. Free shuttle to and...
Good work in the time they estimated. Free shuttle to and from the rental car place made things alot easier. Very minimal hassle. Overall I'm satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I made a last minute appointment to get my truck...
I made a last minute appointment to get my truck serviced. Denise and Bobby took very good care of me. This dealership has amazing service and a very friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department
San Diego Toyota dealership is the best. Q Holt is the BEST ! Always helpful with any questions I might have. 13 years coming to this service department
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for my car first maintenance and everyone was so...
Came in for my car first maintenance and everyone was so friendly and helpful. Car was in and out fast. This was my first best experience in a car dealer after trying other dealers. Kuddos to the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair