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KNB Motors Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (351 reviews)
Visit KNB Motors Inc
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 4:00pm
View all hours
Sales Service
Monday 12:00pm–7:00pm 12:00pm–5:00pm
Tuesday 10:00am–7:00pm 10:00am–5:00pm
Wednesday 10:00am–7:00pm 10:00am–5:00pm
Thursday 10:00am–7:00pm 10:00am–5:00pm
Friday 10:00am–7:00pm 10:00am–5:00pm
Saturday 10:00am–6:00pm 10:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bad experience.

Two phone numbers are listed and when you call one of them, it's disconnected, when you call the only other number, nobody ever answers. Very disappointed in the service and would not recommend the dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Poor Service

This dealership never made any attempt to contact me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Car buyer from West Chicago

I bought a Nissan Altima, very happy with my car, great buying process, dealer was very upfront with everything. Definitely a place to shop for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Check the title!

Be careful and make sure that you check the title! I was interested in a Nissan Rogue and was surprised to find that it had a salvage title from a front end collusion. Didn't seem like the dealer really wanted to tell me about it. Very poor customer service.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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very helpful and quick, nice cars to choose from .

found dealer on line. worked out nice good service nice cars to choose from. very happy with mine.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and excellent prices!

I don't usually write reviews but I wanted to brag about the service and the great outcome we received. Not only did we get the exact car we were looking for, but an unbeadible price! We will definitely come back and will definitely refer anyone who is looking for a vehicle to you. Thank you honestly for all your help, your professionalism, we truly so appreciate it and I'm in LOVE with my new ride!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service great people best prices

i visit the bussines and i found what i was looking for the price was great and people more than excelent ..they treat me very good and i left the same day with a great truck ..definetely i go back ....thank you very much nick ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible service; does NOT pick up phone

These guys are extremely unprofessional and run one of the poorest service dealers which I have ever seen. Don't fall in for their "cheap" prices; many of their cars do not have clean titles, which they don't even mention until you walk into the dealership... They also refuse to answer any calls, I called them about 10 times within the same week, left messages, yet they do not even give me a callback. I'm sure these guys will go out of business soon, until then, DON'T even bother attempting to purchase a car from them. They're HORRIBLE at this business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Buying experience

Reasonable prices. Will come back again.Came from different state to pick up the car it was in great shape even better then on the pictures.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not exactly upfront

These guys look like a startup and more power to them. However, maybe they should consider the importance of being upfront about what they are offering and they might get better reviews. I called and asked if a Mazda3 they had listed was available to look at, they said it was so I made an appointment to go out and meet them. I was running late so out of respect I called them and let them know. When I got to the "show room" I was told that the car had been in a previous accident and that it had a rebuilt title and that the vehicle was in their other "show room" two miles away. Well, both items would have been nice to know since we traveled 45 minutes to see a car that had no mention of a rebuilt title in the listing. So if you call them make sure to ask for specifics like does it have a clean title.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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