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Audi San Diego

(3,879 reviews)
Visit Audi San Diego
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (877) 657-4738 (877) 657-4738
Used (866) 436-1613 (866) 436-1613
Service (888) 372-4921 (888) 372-4921

Reviews

(3,879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi San Diego from DealerRater.

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Lucas was wonderful and helped us every step of the way.

Lucas was wonderful and helped us every step of the way. He was accommodating, responsive and transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Audi San Diego. Please let us know if there is anything else we can do for you; we are more than happy to help!

Everything was so easy!

Everything was so easy! The entire team worked so well together and made our time there efficient. Everyone was so friendly and professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Hollis, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I had an incredible experience with the team, kind,

I had an incredible experience with the team, kind, friendly, efficient! They even had me bring my pup in and she was adored by the entire staff. I dread most purchases but they made it so simple it was enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

From my first experience until driving the car home I

From my first experience until driving the car home I found the team to be knowledgeable, helpful and genuinely interested in meeting my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Lucas and his partner, Nabi were great.

Lucas and his partner, Nabi were great. Bob, the finance manager and Jade, who showed us how to use the technology were also terrific. Very pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Prompt attention, very munched listened to concerns and

Prompt attention, very munched listened to concerns and were interested in making sure my needs were met. The paperwork process was very smooth and seamless. Very happy and will keep them in mind for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great no-haggle-price, excellent service, fantastic sales

Great no-haggle-price, excellent service, fantastic sales team! I would highly rate Audi San Diego for your Audi shopping needs. They will definitely be seeing me as a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Roland, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Lucas Keilar at Audi San Diego made my car shopping

Lucas Keilar at Audi San Diego made my car shopping experience great. He was patient and very knowledgeable with all my questions. He was easy to reach when needed and the whole team made sure to check in with me after my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi San Diego! We look forward to your next visit! Take care!

I’m so happy with my Audi Q7 !

I’m so happy with my Audi Q7 ! My experience was excellent! Thank you Lucas , Anastasia and Janessa you made everything so smooth and easy. Highly recommend!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Ilia, thank you so much for your positive comments about Audi San Diego! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ron Mangseth operates this dealership with business model

Ron Mangseth operates this dealership with business model of profit ONLY. He will do anything to protect their GP on every sale, no matter the potential fall out or risk associated with shady and unethical business practices. Unfortunately things trickle down and there are some good people here that get negative remarks and do things out of fear of losing their jobs, but the main cancer at this dealership is Ron. He will lie, try to convince you away from the facts, will not disclose information you are entitled to when purchasing a car, will not even provide the information for new owner to be able to utilize apps and features paid for and included in car. Similarly, he will refuse to provide ALL of the equipment necessary to utilize the paid for additional features of the car (NAV, ATT Sim, any of the peripherals to the cars installed systems). Ron even refused to provide the Audi detailed service history on this car, even when it was 90% serviced at this dealer. Used the privacy excuse when they can easily print copy excluding previous owners information on copy, but is the detail of what was done each visit, mileage, parts changed, fluids changed, services performed, etc. Car already had problems days after purchase. I circled back to request this service history and to address obviously "overlooked" worn parts needing repair. This report could have helped to diagnose the many issues still plaguing this car, and although promised before/after sale, and per Audi/VAG Corp, and in first section of warranty book, included literature with all cars, that this is something buyer should ask for, and dealer needs to provide... Ron does what he wants and refuses. Why...? Possible exposure to known issues with their used cars, maybe masking known major issues, previous problems that they are passing on to someone else? Not certain, but raises a lot of red flags especially when advertiser and sold car under the pretext and documented communication that the car had services already completed up through a certain listed Audi maintenande schedule, and this car was not, far from it and this was absolutely false advertising. They quickly eliminated any online presence or history of the car listing, I had printed and saved it before they did this but adds to the mystery of their actions and behaviors. They also ran my credit without my authorization. I told them not to specifically as I was in a move and did not want another credit check on my account and I was paying cash for the vehicle, which they knew they knew! I refused to fill out the form the sales person filled out the form extremely brief, with wrong information and I got a credit ding and it hurt my credit score as a result. I was made to sign the document after the fact, unknowingly, and at the time of signing, after closing time, very rushed, pressure, I was very surprised and frustrated. I was forced to sign a lot of things that I was uncomfortable with but of course nobody of management level was still there that could help remedy the situation and quite frankly I just wanted to get the done deal and I would deal with these things after the fact. I even made comments on a few documents notating these facts and unfortunately they were shredded and had to be re-printed and I had to re-sign and although Joyce was unhappy with me, it wasn't her fault she's being forced to do these things. I made comments on the documents about the credit check, the document about the background/history of the car as I had not been shown that till the very end and did not review and had not been provided the detailed Audi service history which was promised, as well as the add on Starlink. I was not made aware before signing, I did not want, did not need, was not going to pay for.. she shredded pages for me re-sign. Sd I would have to deal with management When they were back in, I signed to finalize. The lack of professionalism lost a lifelong Audi customer...SHAME ON YOU RON..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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