Reviews
Service
Everyone was nice and friendly. It took a long time but the end result was good
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brooke, we understand your time is valuable which is why we hold ourselves to such a high level of service. Our customers deserve the very best service, so we are glad to hear our team did right by you! We look forward to your next visit!
Prompt service. Quality repair
Very nice waiting room. Met w/ service tech promptly. Problem diagnosed and repaired to satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The renovation is a little confusing.
Staff was very pleasant and helpful which leads to a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks for your business, Thomas. We look forward to your next visit!
Fiesta Ford Review
Your sales team did an extremely good job and I was very impressed in terms of how no one was forcing us to purchase a vehicle and simply let us make our decision on our own.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service for 2013 Lincoln MKX
I have a 2013 MKX recently serviced for squeaky door hinges along with some other minor issues. Stephen, Service rep, ordered new hinges since the previous effort to stop the squeaks did not work. With new the hinges there is no squeaking. Stephen offers excellent service for on all my needs. I told him that he is my go to svc rep for his thorough analysis and follow up efforts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service for 2013 Lincoln MKX
I have a 2013 MKX recently serviced for squeaky door hinges along with some other minor issues. Stephen, Service rep, ordered new hinges since the previous effort to stop the squeaks did not work. With new the hinges there is now squeaking. Stephen offers excellent service for on all my needs. I told him he is my go to svc rep for his thorough analysis and follow up efforts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Ford focus the service was excellent and Ramon was very profesional and he was contact with me all the time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey Response
No hassle. I came in with an offer on a vehicle I saw advertised, made a deal and drove it home all within a couple of hours
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Very good service. Small issue when washing the car, the windshield was all streaks.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we are so pleased to hear your experience with us was a positive one. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please come back to see us if you need anything at all.
Feed Back on the Buick
Scott the Service Manager is GReat. It took 4 hours to get the Buick ready but Scott was very kind. The only problem is that I was overcharged $1,000.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase