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Toyota of the Desert

(427 reviews)
Sales hours: 10:00am to 9:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–9:00pm Closed
New (877) 347-7166 (877) 347-7166
Used (855) 203-8646 (855) 203-8646
Service (855) 650-2508 (855) 650-2508

Reviews

(427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of the Desert from DealerRater.

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Excellent customer service and trustworthy experience

Angel Torres and Mariposa Maciel made our experience with our purchase very easy and stress free! We feel we could trust them. We will highly recommend Toyota of the Desert as we are returning customers and have bought numerous vehicles here already. Thank you for such great service and trustworthy experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have Leased 2 cars from them, outstanding help

They were outstanding and made us feel welcome. Even the service was excellent. I would recommend anyone to them. There Facilities were clean and they even washed our car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service

Toyota of the Desert always does a Phenomenal job each time I purchase a car. Sean C did an amazing job and has great customer service skills. I would highly recommend this dealership and their great customer service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2016 Corolla

Everyone was so helpful and very cooperative on helping me and my family, in purchaseing our first car from your dealer. Kudos to Amadeo and Jesus for treating us like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rude service rep

I was appalled by the rudeness of the service rep. I left and will never return. I sought service elsewhere. Toyota has been very disappointing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great place, great people!

I inquired through the website and JD BUNNEL called right away. Helped me get a new car that fits my budget and car that I like, Jose Orozco finance director is awesome! He gave us good discount on services. This Toyota has great inventory too!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

It was by far the best experience I have ever had at a car dealership. Big ups to Big Mike Marcelo and the crew over at TOD! This is why you should buy your next vehicle at Toyota of The Desert: * No-pressure, You won’t feel rushed. * Trustworthy * They listen to your needs * Quick and painless — the dealership makes the process EASY! * Quick and clear communication (email or in-person) * NO GAMES * No last-minute surprises * Professional and polite sales consultants: GO SEE BIG MIKE. * Attentive to customer's needs * Sales dept. will go above & beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase Lease Car with Alex Contreras

Alex was very knowledgeable, professional and friendly. There was no negotiating and most of the paperwork was completed before I arrived. He nade copies of my license, proof of insurance and then had my car inspected and washed. Alex was great to work with and I have recommended to some friends. Alex is a great asset to Toyota of The Desert.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

RAV4 Hybrid

Ace Azad was extremely helpful as well as patient with me in my decision to purchase my new RAV4 Hybrid. Santini Pompa, financing, was very friendly and understanding during the financing of my car. I strongly recommend both gentlemen for your next vehicle purchase at Toyota Of The Desert. ??????????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Poorly motivated sales and management

Very little help, overpriced and unwilling to deal.....Management is unresponsive and failed to follow up....Very Dissaponted that this deler based on reviews and their dealership seeme promising but it's smoke and mirrors....

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we apologize that we as a dealership and staff were not able to meet your expectations. Please email me at anthonyc@kengarff.com if you have anything you wish to address further or if you have any questions, I would be happy to do what I can to help you out, thank you. – Anthony Caridi, General Manager