Reviews
Excellent customer service and trustworthy experience
Angel Torres and Mariposa Maciel made our experience with our purchase very easy and stress free! We feel we could trust them. We will highly recommend Toyota of the Desert as we are returning customers and have bought numerous vehicles here already. Thank you for such great service and trustworthy experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We have Leased 2 cars from them, outstanding help
They were outstanding and made us feel welcome. Even the service was excellent. I would recommend anyone to them. There Facilities were clean and they even washed our car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent customer service
Toyota of the Desert always does a Phenomenal job each time I purchase a car. Sean C did an amazing job and has great customer service skills. I would highly recommend this dealership and their great customer service .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2016 Corolla
Everyone was so helpful and very cooperative on helping me and my family, in purchaseing our first car from your dealer. Kudos to Amadeo and Jesus for treating us like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rude service rep
I was appalled by the rudeness of the service rep. I left and will never return. I sought service elsewhere. Toyota has been very disappointing.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place, great people!
I inquired through the website and JD BUNNEL called right away. Helped me get a new car that fits my budget and car that I like, Jose Orozco finance director is awesome! He gave us good discount on services. This Toyota has great inventory too!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
It was by far the best experience I have ever had at a car dealership. Big ups to Big Mike Marcelo and the crew over at TOD! This is why you should buy your next vehicle at Toyota of The Desert: * No-pressure, You won’t feel rushed. * Trustworthy * They listen to your needs * Quick and painless — the dealership makes the process EASY! * Quick and clear communication (email or in-person) * NO GAMES * No last-minute surprises * Professional and polite sales consultants: GO SEE BIG MIKE. * Attentive to customer's needs * Sales dept. will go above & beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase Lease Car with Alex Contreras
Alex was very knowledgeable, professional and friendly. There was no negotiating and most of the paperwork was completed before I arrived. He nade copies of my license, proof of insurance and then had my car inspected and washed. Alex was great to work with and I have recommended to some friends. Alex is a great asset to Toyota of The Desert.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
RAV4 Hybrid
Ace Azad was extremely helpful as well as patient with me in my decision to purchase my new RAV4 Hybrid. Santini Pompa, financing, was very friendly and understanding during the financing of my car. I strongly recommend both gentlemen for your next vehicle purchase at Toyota Of The Desert. ??????????
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Poorly motivated sales and management
Very little help, overpriced and unwilling to deal.....Management is unresponsive and failed to follow up....Very Dissaponted that this deler based on reviews and their dealership seeme promising but it's smoke and mirrors....
- Customer service 2.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi, we apologize that we as a dealership and staff were not able to meet your expectations. Please email me at anthonyc@kengarff.com if you have anything you wish to address further or if you have any questions, I would be happy to do what I can to help you out, thank you. – Anthony Caridi, General Manager