Reviews
Write a reviewMINI of Portland Service
Culver was awesome ! Kept me informed.. was a total great experience.. I would totally recommend him and Mini of. Portland.. My Sweetie has had nothing but trouble with his service plan with another company.. He is totally jelly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Foxi lady
Thank I love my mini and the service you provided was outstanding, from the time I checked in my mini until I picked her up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best buying experience - seriously
By far the easiest vehicle purchase in history. Anna and Jared went way above and beyond my expectations. I can not thank them enough for making our purchase a special event. From the hassle free negotiation, to the delivery of the car with a big red bow - seriously. I will always remember how they were a part of a special Christmas gift. The best sales team are at MINI of Portland.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
I leased a mini Cooper from this dealership. Everyone was professional and very helpful. I would definitely recommend this dealership to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Excellant service!
This is our second mini from Mini of Portland. Every person working there is very pleasant and does their job well! One of the reasons we bought our second one is because of the employees thT work there. They make it a pleasant experience from buying a car to service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bradley ROCKS!!!
Bradley is amazing! This is the 4th car we have purchased from her and every experience is great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
We love our mini and its great to have someone care for it with Quality Service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Superior support and service!
Dear MINI Portland, I'd like to express my biggest thanks to your service staff (one male and one female named Andrew? Sorry I'm not sure about their names) who helped me through on 11/24, the night after Thanksgiving. I'm a MINI owner from Seattle and I was on my trip back to Seattle from Portland when my car had an emergency alternator problem. I came to the store immediately after I discovered the unusual burnt smell and made it to the store before it closed though it's already too late and couldn't schedule a service right after. However, just when I decided to take a risk driving back to Seattle with a crappy sound of car, they two showed up and offered quick and professional inspection on the car. They even stayed up until 11pm to fully renovate my car with care and patience. The female even offered option for trading the car and connected me with a salesperson (later two females helped me find potential new cars as well as finance solutions, they also stayed with me until 9:30pm). Fortunately, they repaired my car and I drove back to Seattle successfully. I really really appreciated their sincere service and time. Please do give them a credit to show this precious work spirit. Sincerely, Annie
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I heart Mini
Everything was exceptional and everyone was friendly, knowledgeable, and professional. The ONLY thing that could be improved is how long the process takes, there was just a lot of waiting. It took us about 3.5 hours and we walked in knowing which car we wanted... otherwise awesome, I love mini!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Consistent Excellence
I came in for my oil change and the service team was able to simultaneously do the recall repair, which I hadn't intended. The service team was exceptionally helpful and went above and beyond to make sure I was on my way well within the expected time they had projected. Thank you, Mini of Portland for the great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase