Reviews
Write a review2017 Mini
I was able to get in for repair quickly. Everyone was polite and attentive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
MINI maintenance
Josh was super helpful with my maintenance for my mini. It was my first time visiting this dealership and I felt like my mini was a part of the Portland family. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my Mini!
I love going to Mini of Portland because they are very detailed oriented & take care of me & my Mini every time I go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service with a Fireplace and Coffee!
I recently moved to the great Pacific Northwest from southern California and had only dealt with the dealership from which I purchased my 2013 Mini Cooper S. I must say I am delighted with the fabulous service I received while waiting for my Mini to be diagnosed and fixed. From beginning to end the experience was kind, considerate, and informative. The coffee in the lounge area is better than Starbucks or Peets! The fireplace in the customer lounge is a nice touch. Everyone smiled and was courteous to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tricky repair
I had a problem with my JCW Pro Exhaust. The service department spent a considerable amount of time tracking down the source of the problem and then fixing it. I appreciate their persistence.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service review
very happy with all in service department!!!!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our new Mini
Everyone in the buying process was friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Earl Bond mini owner
I have had two different experience for the last two services, the first service my car went missing for an hour, found an employee took it out for lunch and a drive! Then when I asked for the location of my car I was lied to and they said it was being washed, car showed back up unwashed parked out front. I was so angry that this took place, it felt like my car was stolen then returned. The second time for service it was very good, the person I worked with was great and my car only had 5 miles on it for test drive after service. I am still on the fence about recommending friends to by a mini, but trust is earned and you are moving in the right direction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
In for service
I have always received exceptional service at MINI of Portland.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Our service rep was awesome, he was on point and very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase