Skip to main content

MINI of Portland

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (443 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 11:00am–6:00pm Closed
2025 state dealer award
View 13 awards
2025 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of Portland from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent, knowledgeable care

Love mini of Portland! Culver always addresses our concerns and repairs in a friendly, professional and timely manner. Thank you Culver!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service experience

I brought our 2017 Countryman in for normal scheduled maintenance. Since we live approximately 50 miles from the dealership I elected to wait while the service was being performed. As usual, they made every effort to get the car in and out of the shop as quickly as possible without compromising the quality of the service itself. My service advisor, Raychel, is always an absolute pleasure to work with. She is very accomodating and makes every effort to keep me informed on the progress of the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lifetime oil change inspection

Took advantage of Lithias lifetime oil change for my 2005 -what a great deal! My car was ready quickly and was even washed. My only suggestion is to maybe add testing the car battery to the inspection list. My battery died the very next day. Luckily it was parked in my driveway and I had the day off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I love my Chili Red Mini!

Joe was very helpful, we drove several cars until we found the right one. He was attentive, made follow up calls but we did not feel pressured. This car is so great! I have never loved a car this much before. I think everyone should at least test drive one so that they can see how much room there is, how well the car handles and all the fun features. I could not be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mini to the Max

Ivan does an outstanding job of making the customer feel special and important. He pays focused attention to detail and remembers everything. Josh is a very professional and efficient orchestrator of the service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Ivan is outstanding!

WOW!! What an exceptional experience I had with Ivan in the shop. My car had a rattle on a road trip and I had to dolly it home 400 miles with a box truck because I only wanted an authorized Mini shop to look at it. I was told it was my timing chain (2000.00 repair) and that my car was "famous" for this problem and faulty parts which was surprising given the road warrior my mini has been. Always reliable, always a pleasure to drive! Ivan saw that I was a bit frazzled by this experience and had just the right tone to make me feel like I made the right decision. My car was diagnosed and I was promptly informed it was my serpentine belt (130.00 repair). So relieved and impressed with the level of service I received from Ivan at Mini of Portland. My car was ready the next day and even washed Customer for life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mary lowell

Thank you for your help and info on what was completed . Good people are hard to find but you found them ,thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service department

It was busy when I came in but they took care of me in a timely manner. They let me know at the end of the service what I need to get done in the next few months and year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service at it's best.

Great place. comfortable and entertaining environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Amazing people and cars

Love the team at mini of Portland especially Joe Baniago he understood my needs and made it happen super quick which I asked for. I will definitely be buying my future vehicles with Joe Baniago at mini of Portland he is a straight up person no hidden stipulations or anything very cool guy I recommend thanks joes you rock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No