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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Excellent sales person.

Would like to thank and also recommend to anyone purchasing a vehicle threw this dealer Henry Dukes honest and very helpful sales man. Pursched my car from this dealer last week and am very satisfied. Henry and the dealer as a whole went above and beyond for me to deal the deal on the new purchase. I would have to say I will be a returning customer to them. Thank you. And thanks to Henry as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We really appreciate your review. Henry along with our entire sales team work very hard to ensure customer satisfaction. Glad everything went well, we look forward to dealing with you again! Thank you

AFerri

This was the best car buying experience I have had in several years. Emmanuel and the entire sale staff at Jack Daniels Audi were outstanding. I highly recommend this dealership and all their other operations. you will be happy you chose them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your review. Glad Emmanuel was of great help. Thanks for the recommendation. Hope to deal with you again.

Quality car & Professional staff

So I bought a 2012 A4 back in March 2015, the dealership had just received the vehicle so it wasn't labeled Certified at the time or cleaned out from the previous owner but I had a great feeling about it. Once Peter Serritella told me that it was being sold as a CPO at that price, no more need to be said. The car came with the packages I wanted: Premium Plus, S-line sports package, B/O surround sound, navigation and best of all .... manual transmission, what better way to drive a sports vehicle. They also put on four brand new Pirelli tires and a new battery. Peter wasn't much of a talker which in part was good because I think that sales people who talk to much are over selling the car or lying about certain features. I also met Solomon Faizi (General Manager) who welcomed me to the Audi Family, Frank Gebbia (Pre-Owned Sales Manager) and Adam Zabrocki (Finance Manager) who finalized the deal. Everybody there I met seemed friendly and laid back, not pushy or business bullies.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your review. Good to hear that our staff accommodated you well. We keep car buying simple and pleasant. Glad your satisfied, best of luck with your new car!

Jim was awesome

I had a 10/10 service with Jim Stampfl, he definitely got me into the right S5 car. I love it and would highly recommend him! Used John and Jim but Jim really helped out ...Thanks Audi!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your feedback. Jim and John are fantastic guys, perfect car for summer. Hope you enjoy everything the S5 has to offer! Best of luck.

Amazing services

Finally I get my new Audi, and was possible because of this Guys... the service is amazing they made you feel confortable with your decision and they drive you in very good experience.. Totally recomend this place, contact Gerhard Rexroth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hector, thanks for the great review. We appreciate your business and we're glad things went well for you. Best of luck with your new vehicle!

Purchase of New Audi A4

We had a great experience with Tal Vander. He was extremely attentive and accommodating in our process of looking for and purchasing the car that we wanted. He went above and beyond our expectations and those of other salesmen we had been working with at other dealers. Arthur Nicolson was very informative and made sure we knew we could contact him at anytime with our questions and that has held true. Adam Zabrocki was friendly and very informative with our payment processing. We would not hesitate to refer others or drive the two hours we did to purchase another car from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Glad Tal, Arthur, and Adam took good care of you. We have great appreciation for the 2 hour ride you took to come to our dealership. Hope you enjoy your new vehicle. If you should need anything please give us a call!

Great experience

Very happy with my new SQ5. Best car I have owned, Solomon, Adam, and Joe were great! Anybody in the market for a Audi should pay these guys a visit. Thanks Ken

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your review. The SQ5 is a very powerful CUV. You will enjoy it very much! Thanks for the compliments to our team, we're glad to have them. Best of luck!

5th Audi

This is my fifth purchase/lease from JD. I am a customer for life.. Lou D'ambrosio is the best in the business. Loving my new A3 Cabriolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Adam, wow your 5th Audi from us! That's true customer loyalty, we greatly appreciate your business. Lou is indeed a wonderful sales manager. Enjoy the nice weather with your A3 Cab!

Great Experience

Thankful for such great customer service. I was very worried that this car buying experience wouldn't be pleasant. Haven't had the best experiences in the past. Glad I came here! John G

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John, glad you had a wonderful experience. Its our pleasure to offer this type of customer service. We wish you the best of luck with your vehicle.

Best car shopping experience I have had.

Best car buying experience I have had in years. The staff was extremely passionate and knowledgable. The entire team went above and beyond to make us feel welcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anthony, we appreciate the review. Thanks for choosing Jack Daniels Audi of Paramus. Hope to deal with you again soon!