Reviews
Socrates Deliantis
Mr Terrance Tagget is a VERY GOOD General Manager.I Had a very small issue and Mr. Tagget took care of it immediately. Mr Jeff Roman Service Writer is one of the BEST, that is why Mr. Roman is still their after all these years. Mr. Roman keep me up to date about the status of my car the whole time it was their. I've been using Mr. Roman since I been with Jack Daniels. Wilson the mechanic is GREAT! He located my problem very fast and had it fix quickly. I've been with Jack Daniels Audi for many years, this is my fourth Audi. Buying a car from Jack Daniels has been the easiest car purchase I every had to make. That is one of the BIGGEST reason going to Jack Daniels. Best of ALL the Service is OUTSTANDING!. Never had an issue with the service department. Than when you get a VERY GOOD Mechanic like Mr. Wilson, you can't go wrong. This is way I will continue buying my Audi from Jack Daniels. . S.D.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott D, thanks so much for the review. Terence is very good General Manager. That is why we promoted him to run our Porsche Store! Jeff Romano is definitely the best service advisor around! And Wilson is definitely one of the best technicians! We really appreciate all the kind words. Thanks so much and see you soon. JD Audi of Paramus
Oh that they were all like Alex!
I wasn't buying the car, my friend was and so I was in the best position to witness the 'deal'. Alex made the whole transaction efficient and relatively stress-free. He was kind, friendly, helpful and he knew his Audi! Who knew buying a car could be so pleasant and simple?!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn't love this review anymore. Super cool. Thanks so much. Alex is the best! Please bring more friends. :) JD Audi of Paramus
Kimberly was very pleasant to work with. She wasn’t pushy...
Kimberly was very pleasant to work with. She wasn’t pushy and matched my pace. She was very customer centric and left with the deal I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Experience
Kimberly was the most responsive salesperson I have ever interacted with while searching for a car. She was tremendously helpful, answered all of my questions and got me through the buying process seamlessly. Thank you so much Kimberly for your help!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kimberly was fantastic. I talked to several dealers in...
Kimberly was fantastic. I talked to several dealers in looking for my Q5. Her prompt response and follow up is the reason I went with her and Jack DAniels in the end. Thank you for your help Kimberly! Love the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased with the service and the rapport that I have...
Very pleased with the service and the rapport that I have with made with Gent and Tal. They go above and beyond with working with you, making for a pleasant experience. This is my third purchase here and there’s a reason I continue to return to Jack Daniel’s Audi.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Professional, Lots of attention to detail
This is our second lease with Audi Paramus Andy and Chris Cerda took great care of us. We were very satisfied with our purchase. Would definitely reccommend in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional, went above and beyond during this pandemic
Luis Perez -professional ,knowledgeable ,kind, addressed my concerns, put my mind at ease, and delivered my new Audi.He was a pleasure to work with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
I have been an Audi owner since 2000 and a loyal Jack Daniels customer. This service location is amazing and the staff is always friendly and welcoming. Because of the honesty and the integrity of the service department staff, they have helped me maintain and safe vehicle and earn a customer for life. The service manager Blanca Simpson is professional and at the same time has made me feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I leased my first car with mike back in 2018. At that...
I leased my first car with mike back in 2018. At that time he got me the best deal and was so kind throughout the whole process. Here we are 2.5 years later going for my second car and he got us another phenomenal deal on a beautiful car for our family! We def look forward to coming back again in a few years!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car