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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Socrates Deliantis

Mr Terrance Tagget is a VERY GOOD General Manager.I Had a very small issue and Mr. Tagget took care of it immediately. Mr Jeff Roman Service Writer is one of the BEST, that is why Mr. Roman is still their after all these years. Mr. Roman keep me up to date about the status of my car the whole time it was their. I've been using Mr. Roman since I been with Jack Daniels. Wilson the mechanic is GREAT! He located my problem very fast and had it fix quickly. I've been with Jack Daniels Audi for many years, this is my fourth Audi. Buying a car from Jack Daniels has been the easiest car purchase I every had to make. That is one of the BIGGEST reason going to Jack Daniels. Best of ALL the Service is OUTSTANDING!. Never had an issue with the service department. Than when you get a VERY GOOD Mechanic like Mr. Wilson, you can't go wrong. This is way I will continue buying my Audi from Jack Daniels. . S.D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Scott D, thanks so much for the review. Terence is very good General Manager. That is why we promoted him to run our Porsche Store! Jeff Romano is definitely the best service advisor around! And Wilson is definitely one of the best technicians! We really appreciate all the kind words. Thanks so much and see you soon. JD Audi of Paramus

Oh that they were all like Alex!

I wasn't buying the car, my friend was and so I was in the best position to witness the 'deal'. Alex made the whole transaction efficient and relatively stress-free. He was kind, friendly, helpful and he knew his Audi! Who knew buying a car could be so pleasant and simple?!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We couldn't love this review anymore. Super cool. Thanks so much. Alex is the best! Please bring more friends. :) JD Audi of Paramus

Kimberly was very pleasant to work with. She wasn’t pushy...

Kimberly was very pleasant to work with. She wasn’t pushy and matched my pace. She was very customer centric and left with the deal I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic Experience

Kimberly was the most responsive salesperson I have ever interacted with while searching for a car. She was tremendously helpful, answered all of my questions and got me through the buying process seamlessly. Thank you so much Kimberly for your help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Kimberly was fantastic. I talked to several dealers in...

Kimberly was fantastic. I talked to several dealers in looking for my Q5. Her prompt response and follow up is the reason I went with her and Jack DAniels in the end. Thank you for your help Kimberly! Love the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very pleased with the service and the rapport that I have...

Very pleased with the service and the rapport that I have with made with Gent and Tal. They go above and beyond with working with you, making for a pleasant experience. This is my third purchase here and there’s a reason I continue to return to Jack Daniel’s Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very Professional, Lots of attention to detail

This is our second lease with Audi Paramus Andy and Chris Cerda took great care of us. We were very satisfied with our purchase. Would definitely reccommend in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceptional, went above and beyond during this pandemic

Luis Perez -professional ,knowledgeable ,kind, addressed my concerns, put my mind at ease, and delivered my new Audi.He was a pleasure to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

I have been an Audi owner since 2000 and a loyal Jack Daniels customer. This service location is amazing and the staff is always friendly and welcoming. Because of the honesty and the integrity of the service department staff, they have helped me maintain and safe vehicle and earn a customer for life. The service manager Blanca Simpson is professional and at the same time has made me feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I leased my first car with mike back in 2018. At that...

I leased my first car with mike back in 2018. At that time he got me the best deal and was so kind throughout the whole process. Here we are 2.5 years later going for my second car and he got us another phenomenal deal on a beautiful car for our family! We def look forward to coming back again in a few years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.