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Jack Daniels Audi of Paramus

(1,190 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Kimberly was very pleasant to work with. She wasn’t pushy...

Kimberly was very pleasant to work with. She wasn’t pushy and matched my pace. She was very customer centric and left with the deal I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kimberly was fantastic. I talked to several dealers in...

Kimberly was fantastic. I talked to several dealers in looking for my Q5. Her prompt response and follow up is the reason I went with her and Jack DAniels in the end. Thank you for your help Kimberly! Love the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Fantastic Experience

Kimberly was the most responsive salesperson I have ever interacted with while searching for a car. She was tremendously helpful, answered all of my questions and got me through the buying process seamlessly. Thank you so much Kimberly for your help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very pleased with the service and the rapport that I have...

Very pleased with the service and the rapport that I have with made with Gent and Tal. They go above and beyond with working with you, making for a pleasant experience. This is my third purchase here and there’s a reason I continue to return to Jack Daniel’s Audi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very Professional, Lots of attention to detail

This is our second lease with Audi Paramus Andy and Chris Cerda took great care of us. We were very satisfied with our purchase. Would definitely reccommend in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceptional, went above and beyond during this pandemic

Luis Perez -professional ,knowledgeable ,kind, addressed my concerns, put my mind at ease, and delivered my new Audi.He was a pleasure to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I leased my first car with mike back in 2018. At that...

I leased my first car with mike back in 2018. At that time he got me the best deal and was so kind throughout the whole process. Here we are 2.5 years later going for my second car and he got us another phenomenal deal on a beautiful car for our family! We def look forward to coming back again in a few years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

I have been an Audi owner since 2000 and a loyal Jack Daniels customer. This service location is amazing and the staff is always friendly and welcoming. Because of the honesty and the integrity of the service department staff, they have helped me maintain and safe vehicle and earn a customer for life. The service manager Blanca Simpson is professional and at the same time has made me feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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100% remote process

When our company lease came up for renewal, Kimberly and staff made the release and return process very easy and quick. We identified a replacement then worked remotely on the rest. We didn't need to test drive the car as we love the AUDI A6. Once the paperwork was completed, they delivered the car to us and took back our other. This was by far the easiest transaction we ever experienced. We highly recommend Kimberly and her team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love this review so much especially as you point out our remote delivery process! Thank you sooo much for your continued business. We look forward to doing it again in 3 years. JD Audi of Paramus

No Hassle. - No Angst

I really enjoyed interacting with Alex. He was sincere, knowledgeable and very upbeat. He made the chore of purchasing a vehicle quite pleasant. He made us feel special.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

First off what a sweet ride! But more importantly thanks so much for the review. Alex really does a great job and we are glad he made you feel as special as the special TT Roadster you got! JD Audi of Paramus