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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Great Experience

Luis has a great atitude and acomidated me with with all my needs. His customer service was great and he always responded to my calls and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars! Alex and Luis are the best and we appreciate your review. JD Audi of Paramus

From start to finish Kim and Andy were helpful, friendly...

From start to finish Kim and Andy were helpful, friendly and professional. Working with them was not in any way intimidating or overwhelming like some are. They treated me like gold and made sure I was taken care of from a to z. I would definitely refer anyone to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service department at paramus is great and so is...

The service department at paramus is great and so is sales they treated me so well. Blanca is amazing introduce me to kimberly medina who upgraded me into a new a4 it was a smooth and great transition I love my new a4

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This dealership provided a friendly, professional,...

This dealership provided a friendly, professional, informative experience without pressure. Our sales professional, Gent, was great as was everyone involved in the lease process. I recommend them highly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I highly recommend buying your Audi from Jack Daniels....

I highly recommend buying your Audi from Jack Daniels. Alex was very helpful and made the process so smooth and simple. I will definitely be coming again here for future purchases. I will be recommending to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service and was not made to wait for long...

Excellent service and was not made to wait for long periods of time. Kimberly was very congenial and worked with us. Anthony did our finance paperwork very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Incredibly courteous and helpful. Went out of the way to...

Incredibly courteous and helpful. Went out of the way to make this as efficient as possible. Great follow up and service. Knowledgeable and skilled at sales Tal also involved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars! JD Audi of Paramus

Kimberly was very friendly and helpful with leasing my...

Kimberly was very friendly and helpful with leasing my new Audi. She followed up without pressuring me and kept the leasing process as easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thanks for your patience and professionalism throughout...

Thanks for your patience and professionalism throughout the buying process. My wife loves her new ride (Q7). We truly appreciate your help. WE LOVE IT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been a fan of Audi for many years and have leased...

I have been a fan of Audi for many years and have leased a variety of vehicles for several years. I came back to Audi this round and met Luis. He truly listened and made me feel he was on my side throughout. He is outstanding!!!!! It was an incredible experience. I brought my sister with me and he blew us both away. He is truly unique to your tough industry and made us both so comfortable with the sale. I am a lifer now with Audi and will 100% be coming back after the lease is up. I would like to add that the entire staff was engaged and made us feel so invited. Anthony was also a pleasure to work with. Hands down the entire experience was excellent!!! I absolutely love my car!!!! Thank you all!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars! We love your review so much as you say you are a lifer now with Audi. :) THANK YOU!!! JD Audi of Paramus