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Jack Daniels Audi of Paramus

(1,190 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,190 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Pure Happiness

I had a wonderful experience at Jack Daniels Audi, Jim was very knowledgeable about the Audi a4 I was looking into. He was patient with me and really wanted me to make sure I was choosing the right car for me. It was a very pleasant experience and I would definitely recommend any of my friends and family to go there and become part of the Audi family. I would give Jim and the rest of the staff at jack denials a rating of 100% excelence on all aspects of purchasing a car, from the beginning of showing me all that the A4 has to offer to the ease of filling out paperwork for signing the lease. Everything went very smooth and simple. I could not be happier with my choice to go there for my audi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your feedback. Enjoy your new A4!

Twice sold me a car that was already sold

So disorganized and as the subject says, they twice sold me a car just to find out they were already sold. Played the typical dealer negotiation games which made the experience annoying and time consuming. When they told me that they wouldn't be able to get me the car that I wanted, I went to another dealer that went above and beyond to get me the car for cheaper.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We do sincerely apologize for any inconvenience you may have experienced. Customer satisfaction is our main priority. Please private message us your information so we can better address this issue. Thank You!

GREAT

This is my second Audi from Jack Daniels. Going to Jack Daniels is the most pleasant experience I ever had in buying or leaseing a car. Am over 60 years old I've either purchased SUVS or Cars from GM, Chrysler or Nissan. The finance person Terence Taggart was very supportive of my Wife and My needs. My salesman Joseph Sinatra was GREAT, from my lease document to the operation of the car was done in detail. Mr Soloman Faizi is the reason I have my second Audi. The first time Mr Faizi made it so pleasant for us their was know way I wasn't coming back again. Mr Faizi is a gentleman, but most of all he knows the Audi product line. What ever I needed to ask, he answered. Mr Faizi is the BEST he made my Wife and my self feel like family. He recognized us from the first Lease over 2 years ago. It just makes it easier to purchase a product when you have a representative like Mr Faizi. As long as Mr Faizi is working for Jack Daniels I will be a Audi customer. To summarize this I Love MY Audi, The dealership Jack Daniels is The BEST. But with out Mr Solomon Faizi their is NO DEAL Mr Faizi is EXCELLENT. Scott D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us earn your business once again. Your loyalty is as always greatly appreciated. Enjoy your new car!

A+ Dealership

This December was my first experience with the purchase of an Audi, as well as the Jack Daniels dealership. Both are outstanding. The sales process was easy and hassle-free. My sales representative, Tal, is exceptional. His expertise and advice were invaluable in helping me select the perfect vehicle. When I drove home, I already felt comfortable with the features of my new car, thanks to the time and attention I received from Tal. He is a pleasure to work with. He has followed up several times since my purchase. I am highly satisfied with every aspect of this transaction -- superior customer service, attention to detail, fair price ... and an extraordinary driving machine. Jack Daniels and Audi are my dealership and car of choice for all future purchases, for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review. Best of luck with your new car!

Jim S.

Jim came on his day off to take care of my wife and I. We leased a 2017 Audi Q7 on 12/21/16. He provided excellent customer service. This is the second car that we lease from him at this Audi location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star review. Your feedback is greatly appreciated!

Great overall experience

I recently purchased an A6 from Jack Daniels Audi of Paramus and my overall experience was great. I visited several dealers before I chose Jack Daniels and I highly recommend a visit if you are in the market for an Audi. I prefer to start with online inquiries into the dealerships and what I typically find is that most people are not willing to communicate via e-mail or phone and just want you to come. Drew Bickoff took care of me from the beginning and passed me over to Joe Napolitano and the entire sales process was quick and easy. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the excellent rating! Your business is appreciated. Best of luck with your new car!

A phenomenal Audi brand specialist, and Team

My experience with Imani Murray, finance, and management team was pleasing and also pleasant. Imani was knowledgeable about the car, which gave me the confidence in knowing I was making the right decision in purchasing the perfect car I would be satisfied with. These gentlemen was very professional throughout the whole experience and very welcoming. Thanks guys I look forward to continue being a loyal customer, now and in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star review. We appreciate your business and look forward to working with you in the future!

Thanks Jim..

Jim was such a great Sales person with great knowledge of the audiQ5 made us feel very good in making our purchase. we will recommend him to others..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. Glad Jim provided you with a wonderful sales experience. Best of luck!

Found my Car!!

Searching for a specific car on car gurus led me to Jack Daniels Motors. My online inquiry was answered immediately. Quincey was personable from the onset. He even waited for me to arrive from an eight hour drive back to the tri-state to test driive the car. I went in knowing what I wanted and had the financing already it was just a matter of sealing the deal and Quincey facilitated it seamlessly. He is a gem to work with. When I'm ready for another vehicle I believe Jack Daniel Motors will be the first place I start.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad we were able to put you into your new vehicle. We appreciate your business and look forward to working with you again in the future!

Experience with Jack Daniels, Paramus

My experience at this dealership and salesman Imani, was great. There wasn't pressure. Everyone was very nice. Imani was knowledgeable, patient, and fair with me. I've been with BMW for years, and after visiting this dealership, I have switched! Definitely reccomend Jack Daniels

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Excellent review. Glad you made the switch to Audi. Best of luck!