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Jack Daniels Audi of Paramus

(1,192 reviews)
Visit Jack Daniels Audi of Paramus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (201) 645-5111 (201) 645-5111
Used (201) 645-4161 (201) 645-4161
Service (201) 645-5098 (201) 645-5098

Reviews

(1,192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jack Daniels Audi of Paramus from DealerRater.

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Best car buying experience ever!

Top notch staff from top to bottom! From sales rep to technology to general manager! Very attentive to customer needs and willing to get the extra mile and more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for sharing your feedback. We appreciate this 5 star review. Best of luck!

Stellar Customer service

I was greeted immediately from the door, guided into the appropriate area and given exceptional service. I do not recall having to touch a single doorknob entering or leaving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing this wonderful review. This is the type of customer service we pride ourselves on. All the best!

Service

I was greeted by Rocky who always has a pleasant and concerned professionalism. There was an issue but Jack Daniels did the right thing to make sure the issue was resolved appropriately which was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for sharing your feedback. We wish you the best of luck!

Gets It Done

Everyone at Jack Daniels Audi of Paramus is friendly, accommodating and knowledgeable, but the best part is- they actually get you what you want quickly and at the best price. Trust me, I shopped around a lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this kind review. We wish you the best of luck!

Outstanding Experience

Terry Axel is a first-class professional and was a pleasure to deal with. He is very responsive to email and extremely accommodating regarding my schedule. He made the lease process extremely easy and convenient for me. I couldn't be happier with Terry and my overall experience at Jack Daniels Audi in Paramus. I will certainly refer my friends and family to Terry in the future and I look forward to doing business with Terry again in the future. Tal Vander in the finance office was also very helpful, professional, and very easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your business is greatly appreciated. Thank you for taking the time and sharing your feedback with us. Best of luck!

Easy Breezy

Great experience at Jack Daniels Audi of Paramus. We traveled from New York for our new A5 Coupe. Tal Vander was a true professional. Thanks to Ronnie Dubin for making this happen!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this wonderful review. Glad Tal provided you with a memorable experience. All the best.

Quick and excellent

I needed a car fast before I left for a month on business. I got in and got out in a couple hours. Very quick, professional, and top notch service. Thanks Quincey, can't wait til I upgrade! See you then

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review. Best of luck!

Quality over Quantity

I had the pleasure to be serviced by Peter Polombo and their staff, all very friendly. Would recommend to any of my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for sharing this wonderful review. We're thankful to have Peter Polombo on our team. All the best!

Smooth great process

I loved the experience of this dealership! Everyone was friendly, welcoming, and assited me in the right way to make the process as smooth as possible. I was so excited I got to leave same day with my new car!! Thank you Jack Daniel's Audi Paramus. Also of you go there make sure you work with Imani and Quincey they both were the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this wonderful review. Glad the team took good care of you. All the best!

Amazing staff and great cars!

Came out to NJ to look a the 2013 VW Tiguan, I test drove it and loved it! The staff were very helpful and made the process for me to leave the same day with the car so easily! I have to say especially thank you to Imani and Quincey you both made me feel comfortable and I would definitely recommend this dealership! Very professional and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your feedback. Glad Imani and Quincey provided you with a pleasant car buying experience. We value your business and wish you the best of luck with your new Tiguan!