Jack Daniels Audi of Paramus

PLEASE PLEASE PLEASE, Consider purchasing a vehicle else where and Please consider an alternative to AUDI. They should replace the OOOO Logo with four lemons. It will be a better description. Dishonest, Discourteous, and untrustworthy are words that you can use to describe Jack Daniels AUDI I wish they had a zero or negative star rating because Jack Daniels would get it from me.

I had done a apples to apples price comparisions on the audi q5 with all the dealers in my area and noticed that the Jack Daniels of Paramus had the most competetive prices so i head done there with my wife to look at their vehicles. I got there around lunch time, and Quincy was about to take his lunch when i showed up. He immediately attended to my questions and started to show me around the inventory there. I didn't see anything i liked the first time and i left my number and asked him to call me when new inventory comes in. A couple of days later i get a call and me and my wife head there. After looking at a few cars and test driving a few cars my wife falls in love with a 2014 black q5 with black interior. When doing all this we had our 2 year old with us, who at the time was crying, running around, making a mess, and doing all the things 2 year olds do. I have to give credit to the whole staff at Jack Daniels of Paramus with their patients and their help as we were purchasing our car with the little guy, expecially Quincy who is like a baby whisperer with how well he was able to deal with my son as we were doing our financing and getting our insurance binders. Also, i must say it really was no pressure when i was purchasing my car. No push for extra features or to more expensive vehicles. Quincy showed all the vechile options that were available and waited for me to decide on a vehicle. This was something that i was really happy about. Everything was easy going. I didn't feel pushed, after i decided on a car i asked to go inside and start the purchasing process. This is what made me feel comfortable about dealing with Quincy, i felt comfortable while looking for car with him, and confident in my purchase. Also i have to mention how happy i was with Terrance and Audi finacial. My credit was not that strong and have been offered 15 and 16 percent in the past. So when Terrance came back with a reasonable interest rate with payments under what i was expecting, i was pleasantly surprised. Terrence was a mircle worker with getting me financing. All in all i was totally satisfied with my experience at Jack Daniels Audi of Paramus. Price's were competitive, service was beyond fanominal, and process was realitively easy. If you're looking for an Audi don't waste time anywhere else and just go to them, you'll get the car you want at a competitive price, without the stress.

What more can I say that already hasn't been said about Quincey! Working with Quincey on purchasing my car was one of the best experiences! He was very professional and always on top of updates and everything when it came to what I was looking for. He is always looking out for the best interest for his customers and knows exactly what you're looking for! He will never push anything that is not best for his customers! I really appreciate and thank him for his patience from working with him on Day 1! If you're looking for a car and not sure what exactly you want, GO SEE QUINCEY! He will get you in the car you want! Thank you for the ultimate professionalism and friendliness! I have not only gained a car I wanted but also a friend during the process. I will be going back to Quincey for my next Audi! THANK YOU!

I have bought two Audis since 2001 at Jack Daniels and always had them serviced at Jack Daniels, so I feel like I have had a long-term relationship with the Paramus dealership. Over all these years I have had only consistently positive first-rate experiences from new car care and then maintenance to replacement with another new Audi. That history in itself should be understood as the highest compliment. The professionalism and car knowledge of the staff and the attention to detail are all first rate as well as the courteous and respectful treatment of the greeting staff. I would not hesitate to recommend this dealership and it servicing staff as trustworthy and honest.

Here is how I drove home in a new Audi of my choice. One, if you are looking an Audi and are serious having checked around, go straight to this dealer and make sure Qunicey greets you. (You will hear about a guy name Solomon at some point in your endeavor and that proved to be a good thing since he is another piece of the chemistry that makes things happen without hesitation once you are in your Audi.) Two, you then can "Audi" yourself all you want for as long as you want, letting Quincey, fantastic cappuccino and his cars "Audify" you. Three, once you have seen, touched, and driven an Audi of your choice, present your numbers to Qunicey. Four, drive home in your Audi on a deal you won't regret. If you are not, either your numbers are off or you just don't want an Audi. Thanks guys !!!

Excellent introduction to line, helped me home in on optimum model & option package, closed the deal w/fair price. No xx! Post sale xxu has been equally spot on. Thank you Joe!

Have been driving Audis for more than 15 years and this is how I have been treated this year. I have an S6 one of the greatest cars I have ever driven. Have 82,000 miiles on it, garage kept and treated like a Queen. Developed an oil leak early this year, and they have not been able to fix it in 11 months, best part is they are cherging me for the FOURTH repair of the same problem,and holding my car HOSTAGE until I pay them.I haven,t put a 1000 miles on my car this year because it has been in the shop for many months. I have always paid my bills without question and have always trusted Jack Daniels to do "right" by me. Well that is the reward you get for years of dedication...lied to and treated like they just don,t care. The service manger is scatter brained and incompetent, unreliable and untrustworthy. I would never bring my car there agian. For that matter my faith in Audi is gone and I am looking elsewhere for my next vehicle. I am DISGUSTED

People say you can't trust car salesman...they obviously never met Solomon Faizi. We leased an Audi Q5 three years ago and Solomon promised that he would take us out of the Audi early regardless of weather we leased another Audi. I didn't believe it at the time until my wife called him and explained we needed out of the Audi because we were looking into a minivan. Not only did Solomon keep his word and take us out of the Q5 but he worked tirelessly to help us get a good deal with his other dealership connections. I encourage anyone looking for a good deal and an honest salesman to go to Jack Daniels Audi of Paramus and see SOLOMON FAIZI.

I recently purchased a 2014 Audi from this dealership. The only reason I am writing this review is because of Imani Murray. Imani is the crown jewel of this dealership. He helped throughout the transaction and was great to work with. Imani solved a number of issues that would have otherwise turned me away from this transaction. However, this dealership even with a commensurate specialist like Imani has its own flaws: -Voicemail system is broken, it often goes in 'endless loop' forcing the consumer to jump from one option to another -Unhidden fees like documentation fees of $495 (really guys!!) and etching fees came up as surprises, although etching fees were not mandatory and I did not pay for it. -The 800 # of the co-owner does not work. An automatic call is triggered to the consumer after contact details are provided, this call is a pre-recorded voicemail from co-owner of Jack Daniels. This guys proudly leaves a direct 800 # to call back. However, this number when I dialed gave a message that "it is no longer in use". I thought this was really funny and I wonder if the co-owner is even aware of this scenario.

My husband and I recently purchased an Audi Q5 from Terry. I can not sing his praises more. Terry was extremely professional, kind, knowledgable... I could go on and on. He treated us with nothing but respect and made the process extremely easy. He made sure we knew every single thing we needed to know before making our decision. I haven't purchased a car in over 12 years, so this process was quite new to me. I am not going to lie... honestly, I had nothing but trust for Terry and his team from beginning to end. You could tell they had nothing but your best interest at heart. This is hands down the best dealership I have ever been to. Two important things to know about Terry and this dealership: Trustworthy and Honest!!! Thank you!