Reviews
Glen pinder
Excellent customer service,Solomon and Imani were worked very hard to ensure I was able to get the car I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Glen, thanks for sharing this review. Solomon and Imani are great guys to have on our team. Enjoy your new car!
New Purchase
Shaun was my salesman and he couldn't have been nicer. He had a firm knowledge of each vehicle I was interested in. It was a smooth process and very enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Julie, your feedback is appreciated. Glad Shaun provided you with a smooth car buying experience. If you should need anything please feel free to reach out to us anytime. Thank you for choosing Jack Daniels Audi of Paramus.
Excellent Service and Staff
Had a wonderful experience purchasing my new Audi with Jack Daniels Audi in Paramus. I was assisted by the General Sales Manager Solomon Faizi who was very knowledgeable about the product and helped answer all the questions I had. The service was excellent and I would definitely recommend this dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review. Glad Solomon provided you with a memorable experience. Your business is greatly appreciated. Enjoy your new vehicle!
TAL RESTORED MY FAITH IN CAR SALESMAN
I have dealt with a lot of car salesman over the years. And after a while a pattern always emerges, as soon as the ink dries on your paperwork you get put into the back of the line. I leased an A7 from Jack Daniels in December and quite frankly I was hesitant. As a long time BMW driver I had a hard time switching over. Moreover I had tried AUDI for the A8L before and had a horrible dealer experience with AUDI MEADOWLANDS. They actually made me hate the brand. So I was reluctant to look at Audi again but thankfully I was referred to TAL who changed my view and needless to say put me in another Audi. Jack Daniels Paramus is a great Dealership and the whole experience was and continues to be a good one months later. I highly recommend them and have already referred them to friends and family. Which causes some tension as my wife is still attached to her BMW lol This is probably only the second review I've ever written and definately the only one I have ever written about a dealership - but TAL deserves the praise as does the Dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, thanks for this great review. Glad you made the switch over to Audi. Tal is a wonderful guy, we're thankful to have him. Your business is greatly appreciated. Best of luck!
I looked homeless, but drove home in a, Audi A6
Despite my ragged appearance (I am indeed eccentric), I drove home in a lovely certified used Audi A6. No one at Jack Daniels treated me poorly, despite my appearance, and they worked hard to get me on the road the same day. Two weeks later, and their after sales service has been exemplary. I will recommend Jack Daniels Audi to all of my friends and associates, without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review. Glad we were able to accommodate your car buying needs. We do without a doubt treat all of our customers equally and we're thankful that you choose Jack Daniels Audi of Paramus. Enjoy your new A6!
Best (and quickest) car dealer experience!
We were ready to turn in our leased VW Jetta TDI and get an SUV but we weren't in love with what VW had to offer. We liked the looks of the Q3 and considered taking it for a test drive. We had the VW goodwill package with a VW dealer gift card. We were afraid we'd lose the money going outside of the VW brand, but when I called Jack Daniel's Audi and spoke to Quincey he told me that we would be able to use our VW dealer card. We test drove and loved the Q3, they took our leased vehicle and we left with a new Q3 and the experience was a pleasure. We're looking forward to having a long relationship with Jack Daniels Audi Paramus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this excellent review. The Q3 is a great little crossover, handles great. Glad we were able to use your VW dealer gift card towards this purchase. If you should need anything please feel free to reach out to us. All the best!
Most Crook Audi Dealership in Bergen County
Jack Daniels Audi Paramus Dealership is the worse dealership in town. It is run by Crook and Rude GM Solomon Faizi. He tried to rip me off on my trade in, gave me a low blow and then increase 2K in couple of hours, playing the game. Thats a Rip Off playing with the customers mind. He runs the dealership like BRONX Mom and Pop Dealership, Do not take my word for it, just scroll through other reviews and see it yourself. I would strongly recommend not to buy from this dealership. How a GM of a dealership be rude, refuse to take deposit on a car, Rips off customer and then Lies in the face that customer is abusive. Unfortunately I liked a car there, I met two gentlemen there Maurice and Emani, however, soon i had to deal with this Guy, whole thing was over. I expected this dealership to be like BMW, Land-rover, Jaguar dealership where they treat customers like they are Gods. I was so surprised to experience how bad this dealership is. I am trying to convey the message that this is buying experience, God Forbid, if i have to go there for service. DO NOT BUY FROM THIS DEALERSHIP!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We value our customers and customer satisfaction is very important to our dealership. In regards to this review please reach out to our Chief Operating Director John Nunley 914-466-4575. Thank You
Outstanding experience and will definitely be back
Was taken care of from the moment we walked in. My wife and I were extremely happy with the level of service and attention that was provided to us. We worked with Solomon the general manager and joe in sales. Needless to say, we purchased our Audi and the wife was very pleased. Wasn't stuck there all day in negotiations or haggling. Price was on point and finance dept got the deal done quickly. Best dealership we have ever been to. Everything ran smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience purchasing your vehicle with us. We're thankful for Solomon and the rest of our wonderful team. Enjoy your new Audi!
Best in yhe Bisiness
Solomon is one of the best I ever dealt with. He is attentive, listens, finds the solutions in the face of any problem. He is willing to always go the extra mile to make life as easy as posssible for the customer I will never leave this dealerahip as long as Solomon is there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this kind review. Solomon is a fantastic GM and without a doubt, goes the extra mile for his customers. All the best!
"Best experience"
I have been dealing with Jack Daniels since 2009, I am on my 3rd vehicle purchased and serviced here. The service dept has always treated me as a VIP with scheduling, quality and convenience of a loaner car every time. Solomon Faizi generated the original deal for me and has followed up me on several occasions to assure my satisfaction with my purchase and offering help and assistance with any issues with my vehicle. I am extremely satisfied with my Q7 with performance, quality and overall driving experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time and sharing this feedback. Glad your enjoying the Q7, great vehicle for all seasons! Our service department will keep your vehicle running smoothly for many years. All the best!