Mini of the Main Line

Professionsl service - fair price for repair - 1 complaint - had 10:00 am appointment - didn’t take car in for minor repair until 11:30

It’s a small and busy dealership with excellent customer service. Barry explained the services and costs related to our vehicle before proceeding. The actual costs were less than the estimate so that was a pleasant surprise. Our car needed to be left overnight, so they provided a courtesy car as well. Excellent staff, excellent service!

Barry was excellent and took care of everything. I felt like a pampered very well looked after customer. Best car dealership ever!

The staff was not very friendly, and I never felt like that actually cared about my concerns. They were very short with my father and I, and also seemed annoyed when we had questions about the diagnosis and estimate we were given. It’s actually because of their attitude that I decided against having the work done. I don’t trust them and would just prefer to get another opinion

Looked at a car on-line at midnight, drove an hour and a half and bought a MINI at 5 pm after work. Everything was easy and convenient. Daniel the sales rep was experienced and efficient when running the numbers. He answered questions via text while I worked which made things very convenient. Kevin was knowledgeable and patient when teaching about the features of my new MINI. I would definitely recommend MINI of the Main Line to my friends and family. Thank you again Daniel and Kevin 😊

I’ve been a loyal Mini customer for 10 years.. Sales people have changed in 10 years, but the customer service is still excellent, and of course the great workmanship in making great cars has not changed. I love Mini and I’ll continue my relationship with Mini of the Main Line for years to come.

Service was slow …poor communication for a simple request …. Should not take 3 days to check tire issues

Barry was responsive and kept me posted along the way! Thanks for the extra assistance!

They are Very efficient, professional, and they get the job done in a timely fashion as well

First visit to this dealership. My vehicle was checked in promptly, diagnostic testing commerced immediately and problems identified within 2 hours. Dealership had the parts for the repair available and I didn’t need a return visit. Service Advisor was courteous, kept me updated frequently, and was able to answer all my technical questions. One downside is a loaner vehicle needs to be scheduled in advance.