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Mini of the Main Line

(370 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (610) 238-8846 (610) 238-8846
Used (610) 238-8839 (610) 238-8839
Service (610) 238-8619 (610) 238-8619

Reviews

(370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mini of the Main Line from DealerRater.

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Understaffed.

Understaffed. The lender car program has radically changed. The third party billing system appears as a fraud warning as suspicious charges. My credit card was shut down with a 3 day wait for a new card - major inconvenience. While a 30 day $250.00 hold was put on my credit card. The transponder for I-95 travel in the loaner car charges $25.00 per toll as a punishment. There are NO staff along I-95. I was advised to talk with the staff at the toll. If the loaner car is not returned by the close of business and additional charge of $186.00 - my car was not completed in one business day - who pays? It was the customer conveniences that I purchased my Mini at the dealer and purchased all the protection plans. When the plans conclude, so does my returns to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The scheduling was fast and convenient.

The scheduling was fast and convenient. They kept in contact with me during the service. The work was done well. The pricing is on the high side.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Horrible experience here.

Horrible experience here. I took my car in for a new tire (covered under my contract). They asked if I wanted an oil change and I declined. I just found out last week when I took it in for scheduled service that Mini of the Main Line had actually done the oil change over my objections AND DID NOT EVEN TELL ME!! I already disliked Euro Motorcars (of which this is a part) and now will never, ever, ever voluntarily give them the opportunity to even touch my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I rate my experience a C+/B- No one I talked to seemed

I rate my experience a C+/B- No one I talked to seemed to have complete information. It looks like you're due for an oil change . For an electric car, I don't think so. Service should take 2 hours ... or 45 min. ... or 3 hours. The paperwork says a PA inspection is $29.95 ... "I don't know why it says that." I was really hoping for a stellar experience but instead I was just glad to be done. Although I've rated people, please disregard because I don't know who checked me in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Was pleased with the service I received.

Was pleased with the service I received. Also the courtesy car wash. Will return for my yearly inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Inspection & video checkup with tire rotation.

Inspection & video checkup with tire rotation. Excellent service provided within 2 hours while I was waiting nearby.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Happy motoring with MINI of the Main Line

I've been a MINI lover since I purchased my MINI Cooper in 2013, and I always receive excellent customer service. Most recently, I had my car in for an inspection since I shipped my car from CA to PA. My service advisor, Barry Strauss, was awesome and took good care of me with clear communication and ordering me a Lyft home. I highly recommend MINI of the Main Line.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always good service and competent staff .

Always good service and competent staff . Questions are answered and they put effort into customers service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The work was explained to me along with the charges.

The work was explained to me along with the charges. They even cleaned the car. I’ve always trusted dealerships when it comes to maintenace work. Hope my faith is in order. The wait was a bit long but I suspect few are working in the garage. The wait area can do much renovation. Until nect year then.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Accomodated me swiftly & included video of work that

Accomodated me swiftly & included video of work that needed to be done...including cost of parts & labor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.