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Hampstead Pre-Owned

(1,551 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 10:00am–8:00pm 9:00am–5:00pm
Tuesday 10:00am–8:00pm 9:00am–5:00pm
Wednesday 10:00am–8:00pm 9:00am–5:00pm
Thursday 10:00am–8:00pm 9:00am–5:00pm
Friday 10:00am–8:00pm 9:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(410) 702-5115 (410) 702-5115

Reviews

(1,551 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hampstead Pre-Owned from DealerRater.

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We purchased our vehicle at Hampstead Preowned and our

We purchased our vehicle at Hampstead Preowned and our salesperson was Raquel. She was amazing to deal with. She answered all of our questions about the vehicles we were interested in and the buying process. We will definitely spread the word about this dealership. Thank you Raquel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike has excelled all parameters I had for great quality

Mike has excelled all parameters I had for great quality customer service! He is not only responsive, proactive, supportive and efficient but also kind, understanding, respectful and a great guidance for my car deal! Great job, Mike!!! Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Experience was great, I had all my questions answered and

Experience was great, I had all my questions answered and Mo was very attentive! So overall it was a very good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchasing a car at Hampstead Preowned was an outstanding

Purchasing a car at Hampstead Preowned was an outstanding experience! This was my first time buying a car, and Tara did a wonderful job explaining the purchasing process as well as making the whole procedure as simple as possible. Not only that, but everyone in the facility was extremely polite and patient, the energy of this dealership is wondrous! I will be sticking with this dealership from now on, and I will proceed to recommend it to everyone I know who has any interest in purchasing a car anytime soon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Yesterday, my family and I went to Hampstead Pre-Owned

Yesterday, my family and I went to Hampstead Pre-Owned car dealership to purchase a car/truck for my son. I was so impressed with Tara; she was excellent! She was very thorough and transparent about the vehicle I wanted to purchases. I wish I could give her a 10 star rating! Everyone at the dealership was great; they were kind and efficient. I will definitely be back to purchase another vehicle for my second son!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Other than a small hiccup great service and great help

Other than a small hiccup great service and great help from Rob especially getting things ironed out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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they have good people and good pricing…left with keys

they have good people and good pricing…left with keys same day. fast and friendly service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Every employee was pleasant, honest and helpful in the

Every employee was pleasant, honest and helpful in the process of attaining a new car. Shout out to Robert H. For his assistance !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go see Rob, he was great to work with!

Go see Rob, he was great to work with! He handled my back & forth decisions with ease!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wow!

Wow! This place is awesome! To the to with a 5 star!! Robert Helm is informative and friendly. He walked me through the pre-buy paperwork and explained each detail. He showed me each feature of the car and even went with me to test drive when I asked him to ( I’m out of state and not familiar with the area). Service Department had my pre-owned vehicle looking like new!!! Finance Department was fast and efficient. He got me a great rate on my loan. KEEP THE BELL RINGING!!!🔔🔔

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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