Reviews
I recently purchased a car the other day from Hampstead
I recently purchased a car the other day from Hampstead Pre-owned and have to say how easy the process was. My salesperson (Nemo)made it a no pressure experience. I told him what I was interested in, and he prepped the car for a test drive. When done I was asked if this was good or is there was something else I wanted to look out. He never tried to talk the car up or sway me in any way. When I decided to buy he finished up on his part and was passed off to finance, general manager and owner. Everyone involved (and employees not involved) were very accommodating and friendly. I'd buy again from them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark, Thank you so much for this wonderful review, we appreciate you taking to time to acknowledge, Nemo's work in making sure that you had a NO Pressure experience and we also appreciate you considering buying again from us.
As soon as I walked in I was greeted by Mo she is very
As soon as I walked in I was greeted by Mo she is very friendly and had the car all ready pulled up for me. She answered all my questions and was very patient with me. The process was very easy and I was happy thank you Mo for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
JBrown, We thank you so much for this review and we appreciate you for your kind words for Mo. We are glad that she could assist you and make the process easy. We hope to see you again!
Mo was super friendly and helpful she is the best thank
Mo was super friendly and helpful she is the best thank you Mo for my car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diane, Thank you so much for your kind words! We appreciate you recognizing Mo's friendly and helpful nature. We're glad she could assist you in finding your car and hope to see you again!
I believe is overpriced and they sold a car to me with
I believe is overpriced and they sold a car to me with dent and scratches damages, I believe 100 percent that the price of the car is no right, I believe they ripped me
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jose, we are very sorry to hear about your experience. We want to assure you that we value all our customers and strive to provide fair pricing and high-quality vehicles. We understand your frustration with the damages and the price, and we would like to discuss this further with you to find a resolution that is satisfactory. Please feel free and call me at 4436054902
Please read all the ONE star reviews before you go to the
Please read all the ONE star reviews before you go to the dealership. They are very deceptive and are not transparent. should you see a car that you can not live without then make sure you READ EVERY LINE of the contract so you will catch the things they sneak on there. The price you see advertised is not the price of the car and they will not tell you the reason the price is not the same as advertised.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi F250, We are sorry to hear about your experience and We strive to be as Transparent as possible, and all Car dealership does not include the Tax, tags, title, processing fee etc in the final price ,We are unable to find you in the system with the name and so i request you to please feel free to reach out to me at 4436054902, My Name is Kiran and I am the Customer Service Manager and I work directly with the Owner of the Company and I Promise you that i will work diligently to make things right for you
I am very sorry that i am unable to check any information without your information, so i request you to please call me , I cannot undo what has happened , but please trust me that i will work very hard to make things right for you. My Number is 4436054902
I’m not talking about tags, title, and sales tax. Everyone know that’s not included in the listing price but when the advertised price listed and the starting price on the contract is over 4,500 higher before all the other fees without explanation is not a way to conduct business or get good reviews. Not even mentioning the gap ins and warranty that wasn't even discussed before it was added to the contract.
Low level slime ball used car dealership.
Low level slime ball used car dealership. I saw a car I was interested in and asked to see it and maybe take a test drive. They wanted me to sign a paper stating that I would hold liability on THEIR vehicle while I test drove it. I told them no three times and finally walked away so I didn't waste anymore of my time. Who signs up to be liable for a test drive?
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mark, We sorry that we have a process that we follow to make sure that we do not allow customers to drive our car without a Valid License and Valid Insurance and When you test drive some one else's , it is your responsibility and your liability and unfortunately you don't want to own it and we are fine with it.
Was tricked into signing over my ev credit without being
Was tricked into signing over my ev credit without being told that was going on
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we are sorry to hear about your experience. We value all our customers and want to ensure everyone has a positive experience with us and we clearly fell short and I request you to please feel free to reach out to me at 4436054902, so that we can make things right for you.
A big shout out to Hampstead Pre-Owned!
A big shout out to Hampstead Pre-Owned!!! We had a great experience while purchasing a Toyota Corolla yesterday. Alan , Buchi and the whole team involved were very professional and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Deniser, we thank you so much for your kind words! We're thrilled to hear that you had a great experience purchasing your Toyota Corolla with Alan, Buchi, and the rest of the team. We strive to provide professional and helpful service, and it's rewarding to know we met your expectations. We appreciate your recommendation and hope to see you again!
Very deceptive and shady.
Very deceptive and shady. Do not expect to see the same vehicles as posted on their website. We scheduled a test drive, drive 3 hours to get here and they say sorry it’s sold but you can look at our other vehicles.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Jorge, We are Very sorry that its an unfortunate situation that the Car was sold few minutes before you could come, We have lots of customers come in to see the same car and we cannot determine until the customer finalize everything and this is not a common thing which happens every time and today was an exception and let me assure you that we do not follow or practices shady stuffs and in-fact we told you that the fact that it was sold not to sell you another car but let you know the actual truth.
Not good .
Not good . Inquired about a honda passport. Asked question about price and my budget. Got nasty response back.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Larry, I’m sorry to hear about your experience and understand your frustration your feedback is invaluable in helping us improve. My Name is Kiran and i am the customer Service Manager and i work directly with the owner of the Company for your Satisfaction and i request you to please give me an opportunity to at least hear and understand about your experience and Please feel free to reach out via text or call at 4436054902, so we can address your concerns directly and work towards a resolution.