Reviews
Overall experience
David Fortner was prepped and ready when we arrived...deal was negotiated and we received the vehicle we wanted. No pressure and no gimmicks. Will be taking my truck in to trade soon.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Michael! I'm glad that David was able to exceed your expectations and have all the preparations in place to provide you with the smoothest possible car buying experience. I'll be sure to pass along your kind words of praise. We greatly appreciate your business and look forward to your next visit. Thank you for being such a great customer! - Glenn Coe, General Manager
Great customer service!
Had Levi as my service specialist and was very pleased with his personal attention! He did a great job e playing options and issues, was friendly and quite helpful. I bought my truck from JC last year and have had my truck serviced at this dealership and every time visit I am impressed and pleased with my experience. A truly great dealership in my experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with us, Bob. I'm glad that Levi was able to provide you with the attentive, friendly, and helpful service experience you were looking for. We appreciate you entrusting us to care for your vehicle. Please let us know if there's anything else we can do for you moving forward. We hope to work with you again soon. - Glenn Coe, General Manager
Best experience EVER
Being super nervous about having to buy a car. Cause well, car sales can be high pressure, I went to a tent sale I was invited to by another agent but when I arrived he was busy and that’s when I met Jake R. He was super professional and listened and understood my needs and my wants even my being nervous about the whole thing. He even went Beyond expectations was very patient and had me try a car I didn’t think I would like (leather seats in az) or be able to even afford!!! It turns out I LOVED the car!! It was a bit out of my price I was looking to spend but he went and made it happen. No messing around no high pressure tactics... Just awesome customer service. Most importantly even after the sale and still to this day he follows up and makes sure that everything is still great. This is very rare and heart warming. He is for sure the best car salesman you could want. No bs, I recommend him to everyone. When it’s time for another car I’ll be returning to him! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for leaving us the awesome rating and review, Cyndi! I'm glad that Jake was able to put your nerves at ease and provide you with the professional and understanding sales experience you were looking for. We take great pride in our ability to match our customers up with the car of their dreams, and I'm thrilled that we were able to accomplish this for you. We appreciate your business and hope to work with you again soon. Thank you for being such a great customer! - Glenn Coe, General Manager
Review
I overpaid for the truck but I'm happy with my purchase. The truck was exactly what I wanted. And one of the guys gave me a cigarette.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us the awesome testimonial! I'm glad that we were able to match you up with the perfect truck for your needs. Congratulations on your new ride! Please let us know if there's anything else we can do for you moving forward. We hope to work with you again soon. - Glenn Coe, General Manager
Oil Change and service
Excellent communication, quick service and easy to work with. Took great care of me and my car. Strongly recommend them for the purchase and service of any vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us the awesome rating and review, Shaun! I'm glad that we were able to service your vehicle in such an efficient manner. We appreciate your recommendation and hope to work with you again in the future. - Glenn Coe, General Manager
Always a pleasure
Love my journey ! Dealer had a great selection ,new or pre-owned..Service in all departments a pleasure !! Was super easy to buy , do paperwork, and get my vehicle.Thank You,The Biddle family... .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us the fantastic rating and review, Kimberley! I'm glad that we were able to take such great care of you and match you up with the perfect vehicle for your needs. Congratulations on your new Dodge Journey! We strive to provide all of our customers with an easy and efficient experience and I'm thrilled we were able to accomplish this for you. We look forward to your next visit. - Glenn Coe, General Manager
Service review
Took my car infir 5,000 mile service The people I interacted with were friendly. Service was completely ins timely fashion . I was completely happy with my visit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us the fantastic rating, Maureen! I'm glad that we were able to service your vehicle in such a friendly, timely, and pleasant fashion. Please let us know if there's anything else we can do for you moving forward. We're excited to work with you again in the future. -Glenn Coe, General Manager
Happy Customer
This is the second Jeep Wrangler I purchased from Larry Miller Jeep in Surprise. I initially did not come to this dealership to purchase my Wrangler. I ordered one from Larry Miller Jeep in Avondale which is closer to my house. I went there to pick it up last Friday night and was low-balled on my trade. I called up Larry Millse Miller Jeep in Surprise and spoke with Cody on the phone and he said to come on in. I'm glad I did. They ended up giving me $3,000 more for my trade then the other dealership. We found a Wrangler that was pretty close to what I had ordered. Brandon was my salesman and Cody and Scott were helping him out to make sure the deal was put together right. The General Manager Glen stepped up on my trade to make this deal happen. He did the same about 5 years ago when I bought my 2013 Wrangler from them. The atmosphere at this dealership is the way a dealership should be. You feel good when you walk in and are treated very nicely . They do business the right way, with respect, honesty, integrity, and ethics. I also had a great experience in the finance department. They gave me a great rate were able to get me in and out pretty quickly. I will never go anywhere else again and try to buy a Wrangler. I learned my lesson.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us the kind words, and fantastic rating, Andy! Congratulations on your new Jeep Wrangler! I'm glad that we were able to get you a great deal on your trade-in and match you up with the vehicle that best fit your needs. We do our absolute best to go the extra mile for our excellent customers, and it was my pleasure to do that for you. We take great pride in conducting our business the right way, and I'm thrilled to see that it's resonating with you and the rest of our incredible customers. Please let us know if there's anything else we can do for you moving forward. -Glenn Coe, General Manager
A++ service
Always helpful, and kept me up to date in status during the repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us the excellent rating and review, EM! I'm glad that we were able to communicate with you effectively during your repair. We appreciate you entrusting us with the care of your vehicle, and look forward to working with you again. - Glenn Coe, General Manager
LHM always come through
Had to bring my Jeep in multiple times to hunt down the problem I was having and each time Micky in service took care of what ever I needed. Awesome service rep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your awesome experience with us! I'm glad the we were able to get to the bottom of what was ailing your Jeep. I'll be sure to pass along your kind words of praise to Micky. He's an awesome member of our team, and he'll be thrilled to hear that you enjoyed working with him. - Glenn Coe, General Manager