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Larry H. Miller Chrysler Jeep Dodge RAM Surprise

(2,302 reviews)
Visit Larry H. Miller Chrysler Jeep Dodge RAM Surprise
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 801-6389 (480) 801-6389
Used (480) 801-6348 (480) 801-6348
Service (480) 801-6488 (480) 801-6488

Reviews

(2,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise from DealerRater.

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Great service

Thank you to Seth and his team in the service department for helping us out. We are very happy with our experiences with the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brian, I am thrilled to hear that Seth and our service team were able to help you have an enjoyable experience with us here. Thank you for leaving us a wonderful review and rating. If you find yourself in need of anything else, be sure to come back and see Seth and our team again. Have a great day. - Glenn Coe, General Manager

Very professional

I have had nothing but good experiences with the staff at Larry Miller. I went in for an oil change and they even rotated my tires without me even asking for them to do it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Larry, I am so pleased to hear that our service department has been taking the initiative and taking such wonderful care of you. Thank you for sharing your experience with us and for the wonderful rating. If you find yourself in need of anything again, do not hesitate to come back and see us again. - Glenn Coe, General Manager

Check engine light came on

The reason I chose this dealership was because they were the closest to my house. $425 for a new thermostat and flush. Wow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hans, thank you for the review and rating. We always appreciate your feedback. If there is anything else we can do for you, be sure to let us know. - Glenn Coe, General Manager

Superior customer service

Jacob Rhode is a phenomenal salesman. He made the experience so easy and hassle free! My husband and I are very pleased with our new vehicle and the service we received! I will definitely recommend to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for your kind review and recommendation! I am pleased to hear that Jacob was able to leave such a wonderful impression on you during your time with us. Congrats on your new vehicle! If you or your husband should need anything else moving forward, please come back and see us anytime. - Glenn Coe, General Manager

Amazing experience!

Excellent service!! Very knowledgeable and professional staff!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the amazing review! I so happy to hear your experience with us was a great one. If there is anything else we can do for you in the future, please feel free to come back in and visit us. -Glenn Coe, General Manager

THANK YOU.

When the original Jeep I had in mind wasn’t at the dealer, Jacob worked with me to find something just as great with awesome payments. Everyone who helped today was friendly and had a great personality. I couldn’t have picked a better dealer to purchase my first brand new Wrangler.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for leaving us the incredible rating and review! I'm glad that we were able to take such great care of you, and get you a great deal on your new Jeep! Congratulations! We appreciate your business and hope to work with you again soon. - Glenn Coe, General Manager

Going beyond

I never expected to have car problems with a new Jeep that I owned less the 5 days with only 83 miles on it. I could not get ahold of anyone to help, but John my salesman and he came to my work and jumped my car and followed me to garage and made sure I knew what was happening ever step of the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for leaving us the awesome rating and review! I'm glad that John was able to take such great care of you and get you back on the road as quickly as possible. We appreciate your business and hope to work with you again the next time you need us. - Glenn Coe, General Manager

new raidio

thanks mickey great job again easy deal in and out process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for leaving us the awesome rating and review, Pam! I'm glad that Mickey was able to take such great care of you, and get you back on the road as quickly as possible. We appreciate your business and hope to work with you again soon. - Glenn Coe, General Manager

Survey

Thanks to my service manager, Duane, my visit to Larry Miller was a very pleasant one. Customer service was outstanding, polite, courteous and very professional. Thanks to all in the service of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing your experience with us, Tanquilino! I'm glad that Duane was able to provide you with such a polite, caring, and professional service. We appreciate you entrusting us to care for your vehicle, and hope to work with you again soon. - Glenn Coe, General Manager

Great people

Went in not really looking for a new vehicle. After test driving a 2018 Cherokee, the salesman and finance guys did everything to keep the payments where I wanted and I drove away in a brand new Jeep. Will definitely go back there for any future vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Terri, Congratulations on your new 2018 Cherokee! Thank you for sharing your car buying experience with us. I am glad to hear we were able to help you get you a great price on your new Jeep, and get you on the open road as quickly as possible. We look forward to working with you again in the future. - Glenn Coe, General Manager