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Larry H. Miller Chrysler Jeep Dodge RAM Surprise

(2,303 reviews)
Visit Larry H. Miller Chrysler Jeep Dodge RAM Surprise
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 801-6389 (480) 801-6389
Used (480) 801-6348 (480) 801-6348
Service (480) 801-6488 (480) 801-6488

Reviews

(2,303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise from DealerRater.

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Quick and excellent sale

Went in knowing what we wanted and what we wanted to pay, they made it happen and quick compared to the back and forth games we are used to with dealerships. They came out, greeted us, found the Jeep we wanted and we got the ball rolling. In no time we were off the lot in exactly what we wanted, having paid a price we were comfortable with. We couldn't have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi there and thank you for your review! I am glad that my team could assist you in your purchase and we hope you are enjoying your Jeep! I will be sure to let my team know of their great work and we appreciate you choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise! --Glenn Coe, General Manager

Great buying experience!! Easy and painless

My wife and I purchased our first Jeep this month, we couldn't have asked for a better buying experience!! The price was the best in town with no haggling and the financing went fast and easy as well, no sitting around waiting to be called back. Mark Augustyniak was our sales guy, we have purchased 4 vehicles from him now. He is always honest with up front pricing and will beat anything brought to the table! No going back and forth, just an overall great buying experience from start to end. Justin was our finance guy, he was able to get us very competitive rate that beat my own personal financing rate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fernando, thank you for taking time out of your day and providing us with feedback! It is greatly appreciated. Congratulations on your Jeep purchase and I hope you and your wife are loving it! I will be sure to pass this review on to Mark and Justin. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to working with you again! --Glenn Coe, General Manager

Fantastic Experience - Highly Recommended

Our jeep buying experience was great, they offered the most for my trade without any back and forth along with the best price in town for our new Jeep! Mark Augustyniak was our sales guy and walked us through the entire process, very friendly and great to work with. I highly recommended seeing Mark at Larry Miller Surprise, I normally don't like car sales man but Mark was awesome to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Paula and thank you for your review and feedback! I am glad to hear that your Jeep buying experience was great and I will be sure to let Mark know of his great work! Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to working with you again. --Glenn Coe, General Manager

great service wonderful people

they are the best i trust them recommend them to others they really work with you and make deals other places cannot or will not

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and honest feedback! We appreciate the recommendation and look forward to working with you again! --Glenn Coe, General Manager

Great experiences

Mark August was very nice and pleasant I was very please with the customer service and i got a great deal on my car best service ever buying my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there and thank you for your review! I will be sure to pass along your kind words and feedback to Mark! --Glenn Coe, General Manager

BEST place to buy and for service!

I purchased my first Jeep (Wrangler Sport 2015) last year. I got a great deal, friendly service and no up selling to deal with. Jerry listened to what I wanted and delivered exactly that. I took it in for an oil change today and experienced the best customer service I ever received at a dealership. The whole team there is amazing! Well worth the drive for me after the Jeep dealer 2 miles away from me wasted a month of my time. I will drive the distance for service I can depend on...highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Robin, for your 5-Star review and honest feedback. We strive for excellent service and I am happy to hear that you have been taken care of. I will be sure to pass this review on to Jerry. Thank you for the recommendation and we look forward to working with you again in the near future. --Glenn Coe, General Manager

Service Rating

Got in right away and quickly obtained needed service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Greg, thank you for your review and feedback! I am glad that our Service team could assist you. Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise and we look forward to working with you again. --Glenn Coe, General Manager

Don't go anywhere else!!

Outstanding service, excellent people to work with who genuinely care about your needs and what you are looking for in a vehicle. Won't find the typical "silver tongue" car sales people at Larry Miller Surprise. We won't go anywhere else. Thanks for the great experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Brian and Melanie and thank you for your review! I am glad that the service was outstanding and that you had a great experience! We look forward to working with you again in the near future. --Glenn Coe, General Manager

Broke out of the GM crowd, and glad I did!

Best buying experience in my 47 years of buying vehicles, probably 20 vehicles over the years. Friendly, honest and open people. I'm totally satisfied and encourage others to go with LH Miller Chrysler, Jeep, Dodge, RAM in Surprise, AZ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John and thank you for your review! I am glad to hear that this was the best buying experience you have had! We strive for excellent service and appreciate the recommendation. We look forward to working with you again. --Glenn Coe, General Manager

Outstanding

Great job as always and extremely quick! Outstanding experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi William, thank you for taking the time out of your day and providing us with a review and feedback! I am glad that my team did a great job and that you had an outstanding experience. We look forward to working with you again! --Glenn Coe, General Manager