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Larry H. Miller Chrysler Jeep Dodge RAM Surprise

(2,302 reviews)
Visit Larry H. Miller Chrysler Jeep Dodge RAM Surprise
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2015 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 801-6389 (480) 801-6389
Used (480) 801-6348 (480) 801-6348
Service (480) 801-6488 (480) 801-6488

Reviews

(2,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chrysler Jeep Dodge RAM Surprise from DealerRater.

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Brian Heuseveldt

Excellent experience. I will absolutely refer family and friends to see David Jackson at Larry H Miller Dodge when they are looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to provide us with a review! David Jackson is an excellent employee and I will be sure to let him know of his job well-done. Thank you for recommending us. It is appreciated!

Hands down the best dealership!!!!!!

I had just a phenomenal experience. Absolutely no stress! They provided the BEST deal and did it painless and incredibly quick! They were incredibly cordial and went out of their way to please me and make this the best experience ever! If you need a vehicle, save yourself time, money, and hassle and just go to Larry H. Miller Chrysler Jeep Dodge Ram Surprise in Surprise! Absolutely amazing! That is the only dealership I will go to! Thank you all for doing just an amazing job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to provide us with a review and feedback! Your input is important to us. I am glad to hear your experience was phenomenal and it was a pleasure working with you! Thank you for being loyal to our dealership and we look forward to working with you again. --Glenn Coe, General Manager

Outstanding

Best experience of buying a truck I have ever had. Price was in my range, and able to get warranty at a fair price I felt. Happy with all the extra features in truck, bed liner, steps, tinted glass. These were included in truck. Usually one has to go out and buy all this stuff after purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your truck purchase! I am glad my team could help get you into a truck that was in your price range, warranty at a fair price, and all of the extra features! We look forward to doing business with you again in the future.

excellent experience

Drake and Tom did a terrific job from the start to the finish in this transaction the car was ready and the negation's went very smoothly well done gentlemen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time out of your day to review our dealership! I will be sure to let Drake and Tom know of their job well-done. We appreciate your business and look forward to working with you again.

Mr/mrs

?????????? It's Been a Great pleasure. Keep up the good "public relation" with whomever walks thru your doors. Thank for a good day at your office.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing our dealership! Your feedback is valuable to us. I am happy to hear that it was a good day and we look forward to working with you again.

Exceptional Sales Staff Member

This is my 2nd purchase of a new Dodge RAM 1500 (although different locations). The sales team here was exceptional. As a sales guy myself I was impressed with Doug and Ryan's professionalism, knowledge and care in helping me to find the right vehicle for my needs. Two things in particular: 1) there was no "high pressure" tactics; laying out the facts and letting me decide where to go from there, 2) these guys actually "listened" to me and didn't try to sell me the latest bell or whistle I didn't need or ask for, and they didn't push a clearance item that really didn't fit my needs. This is the kind of treatment that will get return business from me. Now….to test the service department when the time comes. If they do as well then it will be a good marriage!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time out of your day to review our dealership! I will be sure to forward this review to Doug and Ryan. We strive for excellence and professionalism. I am glad to hear that they did not pressure you into your vehicle and that the staff listened to you. That is truly what we believe in here. Thank you!

Best Car Dealer in Arizona

excellent service, very friendly people, process was quick, I'm very happy with the end result, got what I wanted and the experience was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for reviewing our dealership! I am glad the service was great, staff was friendly, and process was quick! I will be sure to forward this review to the team.

Promotional and poor service debacle..

Received a promotion to come in and trade in trade up for a new purchase. The car we own is less than a year old and in excellent condition. Apparently the fine Chrysler product we purchased there wasnt worth their time or interest. They wouldn't even comment on a trade value for the car. A 2013, 200. This fine Chrysler product Black books for LESS than half of what these folks listed and sold for 9 months ago. And simply stated they wouldn't even consider a trade, mind you after "they" sent "us" an invitation to come in and trade it in.... The last time the car was serviced there a simple oil change took close to 4 hours. Only to find they left the filter either off or loose and luckily was close enough to return to them to make repairs before any engine damage was done. took another hour and a half... And the Dealer Rep had the Audosity to ask if we were still getting the free oil changes.. Well if you call an additional $ 750.00 when the car was purchased free then yeah I guess we are. Remember this when you deal with Larry H Miller Chrysler and or buy a Chrysler product. I will never buy a another Chrysler product, especially from this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service all around

Gordon was wonderful to work with! I came in to purchase a used van and ended up with a NEW Dodge Durango. Couldn't be more happy!! Even though it was late and we had already agreed on the van, Gordon and John were very patient when I changed my mind and they had to redo all the paperwork. Gordon even called the next day to make sure I understood everything about the vehicle because we didn't have much time to go over it the night before. Thanks guys, I will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing our dealership, Nancy. Your feedback is valuable to us. Gordon is an excellent employee and I will be sure to let him know of his job well-done. Congratulations on your new vehicle purchase! We look forward to working with you again.

Our Expierence

Gordon was very pleasant to work with. He understood our needs and worked very hard to meet them. He made sure we were taken care of with free drinks and hot dogs while we went through the negotiating process. It was very nice to bang the "gong" and have everyone in the dealership applause. Jon in financing was very good in making sure we new everything with the vehicle warranties and service options. Larry H Miller Dodge was a very pleasing experience for us. Thanks you all very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time out of your day to provide us with feedback. Gordon and Jon are great employees and I will be sure to forward this review to them. I am glad to hear that you had a pleasing experience and we look forward to working with you again!