Larry H. Miller Chrysler Jeep Dodge RAM Surprise

They wee great all around... sales man Chuck Newman very patient and kinda, he showed my wife how to operate all the new electronic devises so she was very comfortable driving the Grand Cherokee.

I thought I would give this dealership 1 last try since it is so close to home. I get Duanne this time, he listened to what I needed and everything was performed correctly. Usually they miss so.etching because they don't listen. Also, he explained everything to me and made me feel like he appreciates my business. In the past I felt like I was a bother and had to call to see if my car was ready and . When I went to pick it up they afterlife I was bothering them and never even said thank you. Duanne needs to be the trainer for providing.g great customer service. I co.e back k again for service if he can be my advisor if he leaves I have to go to another dealership. That wants my business and not act as if I don't matter .

The only thing I was not satisfied with was the free car wash. My jeep was very spotty afterward. Although I know it was free and I wasn't there for a car wash, it was still appreciated.

I went into the dealership not knowing if I was going to even get a vehicle, but I needed on badly. My truck was breaking, no ac and amoung other things not happy. They put me in a vehicle and made sure that I was satisfied with the payment even. I didnt feel like they put one over on me and sometimes I can be very guliable at times. I was given a good quality, gas saving and good running car for my children. I want to thank them for helping me and God Bless you. Thanks, Very satisfied customer Arnetia Cardona

Nice to go to a new dealership and be able to walk the lot WITHOUT BEING BOTHERED the first 20 seconds you hit the pavement. I am assuming they let me have full run of the yard until I found something interesting or it was because it was already over 100 degrees outside. Once I found the truck I wanted information on I went inside and was greeted kindly, little did I know I went through the door that lead to the "pit bulls" office, but they were all very nice. A very nice salesperson came over to see if I needed help and if I wanted a water and I could tell from the "get" he was not pushy. Douglas Montgomery seemed to care about my needs and not just a sale. He listened to me the first time and I didn't have to repeat myself. I was annoyed once when I was questioned about why my 10 year old 3/4 ton diesel truck only had 69k miles on it. I was actually floored when it was suggested I may have messed with the odometer system. I guess there are people out there that would do something criminal to beat the system. But overall it was a positive experience and I would tell anyone looking for a new Dodge Ram to go see Douglas Montgomery at Larry H. Miller Chrysler Jeep Dodge Ram in Surprise, Arizona.

The family was in need of a truck. Originally we were looking at used trucks, since you can typically get a vehicle with more amenities with a few miles for the price of a new stripped down base model. After some searching of what was available, Ford was priced out of consideration (aesthetically I'm not really a fan of their look either) Chevy's interior, while better than previously, is still bland and feels dated compared to the Dodge. It ultimately came down to Chevy or Dodge, leaning toward Dodge. Shopped around to get a feel for what the used market was, and landed at about 20-25k for a good used truck. The main requirement was extended cab, 4 doors preferred. A 2013 Hemi Quad cab came up checking all the boxes, and was even in the preferred color, blue. This truck was listed at 20k, great value for the money compared to what was available valley wide. But a little searching later my wife found a new tradesman, hemi, quad cab, blue instead of the typical white that the work trucks come in, listed at 22k. Now, I know we could have probably haggled the 20k used truck a little lower, but at a 2k initial, no haggle difference, including warranty, and no miles, it was a deal we couldn't ignore. Contacted the dealer and hooked up with Drake. Who was not pushy like many of the dealers that had been contacting me over the last couple of days. We individually test drove the Ram since we brought our kids, we initially just planned on checking it out and dropping the kids later to continue shopping. The dealer has a kids area with some toys and a tv, that really came in handy during the paperwork portion. After testing the 1500 work truck, we looked at a 1500 Bighorn, that was used, just to compare. The Bighorn was 4wd, had a better interior, and the suspension felt a little different, which could be contributed to the 20inch wheels and lower profile tires. Its infotainment was also better, but none of this were things we couldn't live without. Which is really the only reason I wanted to check it out, to see if there were any glaring differences between the 2011 Bighorn and the 2014 work truck that I couldn't live without. The Bighorn is obviously nicer, but nothing I couldn't live without. Most difference are easy enough to upgrade, wheels/tires, bumpers and dual exhaust and radio. I actually prefer the bench front seat and 6 seating capability over the center console. For what the truck is going to be used for(hauling/camping), the vinyl seats and rubber floor will come in handy. Although the lack of remote entry will take some getting used to. So it was settled, the 2014 was coming home. 22k was listed on the website as their no hassle price, there was a little hassle finding incentives to hit that mark, but the 22k was achieved. I came in with financing, so that part was a breeze. The entire process took about 3 hours, including 3 test drives. The only thing I would change is to have a golf cart available to drive around to see the different available models.

Fast friendly and done right Even told me what I would need next visit and how much if would cost. Great experience would recommend to a friend

Jeff worked hard to find the profile of truck we were looking for, and traded with another dealer in Utah to bring it to Larry Miller Surprise. I appreciated him going the extra mile.

I made the appointment because my car was due an oil change even though I did not hit the mileage mark I was 2 months overdue by date, plus I received a recall notice, the service was done but I will be contacted when the part is in.

My experience with Larry H Miller in Surprise was friendly, quick, and easy. Clay Hay was right to the point with explanations for everything. Both Clay and Steve (sale manager) were very helpful and willing to assist. Financing was also as easy going as the initial steps. There wasn't any hassle or pressure from any of the employees to buy.