Reviews
Dodge durango
Both Larry and Rich were awesome. Very patient with us and the fact that we had our young children with us. Would recommend this dealer to friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this review and for the kind words about Larry and Rich. I will pass this review along to them for how awesome they both are. --Glenn Coe, General Manager
Just wanted to look, my husband wanted to see the Dart.
We have had many Dodges and Chryslers. . I really wanted a better gas mileage than my 2011 Avenger. I went on line and search out the Dodge Dart. Within 1/2 hour Cindy called and invited us to come on down. We had never been to the new Larry Miller building off Waddel in Surprise AZ, Even though it was a night run and we are seniors, with great instructions we were there in no time. It is absolutely a beautiful car dealership. One look at the Dodge Dart and I was sold. Ed, my husband is far more the businessman, interested in quality and I on the other hand was looking at the best price to fit our budget. Cindy asked if we wanted to drive the car, I think then Ed was sold, this is a quality car. We are Chrysler people, Cindy, spent a great deal of time with us, and then began checking on the best deal we could get. Then Ed a very nice gentleman from the dealership sat down with us. They tried to put a package together for us, but, I had a set price in my budget mind. And though they tried hard, we left. We both felt bad, because, Cindy and Ed were wonderful to us, really trying hard to fill our wish list. But, we thank them for their time and caring way. The next morning Tom, called us and ask us to come on back. Cindy came into work on her day off. And oh Happy Day, the car was going to be ours. Of course then we had to see the Financial person, John. After going through this before I was really hesitant, but, much to my surprise. John was really helpful, he even sold Ed and I a contract that we can live with. All an all, we cannot say enough about the team you have in the newest Larry Miller Dodge in Surprise. Though we love Dodge's we never experienced the professional service and kindness we were shown. I do apologize that I do not know anyone's last name. But, truthfully we will never forget them.... Sincerely, Pat and Ed Glennon
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pat and Ed, Thank you for your kind words and I am glad to hear that you had a good experience at my dealership! Cindy is an excellent employee and I will be sure to show her this review. Congratulations on your new vehicle purchase and I am so happy to hear that my team was able to assist you in your purchase! We look forward to working with you again soon. --Glenn Coe, General Manager
Jeep Wrangler Unlimited Rubicon
My experience was what was expected. Buying a new car is not ever a great experience, but Sunday was better than expected. I would have liked it to not have taken so long. It was a long process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wayne, thank you for your feedback and 5-Star review! This feedback is helpful as I educate and train my employees. Congratulations on your vehicle purchase and we look forward to working with you again. --Glenn Coe, General Manager
Quick and efficient
We were directed to Larry H. Miller by the USAA car buying service and are extremely happy with the results. Cindy was very helpful and Tom connected all the dots of a complicated deal, getting us in and out in under two hours. Great people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and kind words! Cindy and Tom are great employees and I will be sure to let them know of their job well-done. We appreciate your business and thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise! --Glenn Coe, General Manager
Work/Time.
They did good work, in a reasonable amount of time, for a reasonable cost. everyone at the Surprise dealer ship was very nice to talk with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to provide us with feedback! I am glad that everything was done in a reasonable time frame and at a reasonable cost! I will be sure to forward this over to my staff.
Purchase 0f 2014 Jeep Cherokee
I told Greg what I was looking for. We walked the lot and looked at the inventory available. At no time did he get pushy he worked hard to find a Jeep Cherokee that met our needs and a price we could live with. Consequently we now have a new 2014 Jeep Cherokee.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2014 Jeep Cherokee! You have made a great choice. Greg is an excellent employee and I will be sure to let him know of his job well-done. --Glenn Coe, General Manager
MY EXPERIENCE
I WAS COMPLETELY SATISFIED WITH BUYING MY NEW JEEP. DOUG WAS AWESOME, AS WELL AS MIKE. I WILL DEFINITELY REFER MY FRIENDS AND FAMILY TO THE DEALERSHIP.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time out of your day to provide us with a review and your feedback! Mike and Doug are excellent employees and I will be sure to show them this review. Congratulations on your Jeep purchase and thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Surprise! --Glenn Coe, General Manager
Happy with All
David Jackson was knowledgeable and friendly. It was hassle free and the best experience ever purchasing a car. Also Rich in financing was very helpful. Would not hesitate to recomend the dealership or David Jackson.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your purchase and thank you making us your choice when buying a vehicle. Let us know if there's anything else we can do for you and we'll pass along your compliments to our staff that you mentioned.
Great experience!
I was able to negotiate a satisfactory deal on the phone, drove to the dealership, consummated the deal and was out on the road in an hour and a half. I would definitely recommend this dealership to anyone shopping for a Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great to hear and congratulations on your purchase! We will let our sales staff know that you left this review.
Great Salesman!
David was extremely friendly and attentive throughout the sales process. He worked with me and was able to reach a sales price that was within our budget. I would truly recommend him as the best auto sales person I have met in my entire life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your purchase and thank you making us your choice when buying a vehicle. Let us know if there's anything else we can do for you and we'll pass along your compliments to David.