Skip to main content

Reviews

(662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Service

quick to call when service is done, but my scissor jack is not in vehicle. Found out when I needed to use the device.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for coming to visit us and for giving us a five star review Jose. If there is anything else that we can do for you please let us know.

Smooth transactions

Service has always been great Tim always took good care of our last car sorry to here he left but Rick seems like an honest reasonable guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Maria, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

Great Service

My experience met and exceeded my expectations I would not think of taking my Honda anywhere else for service ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Charles, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon! Sincerely, Dave Oley Jr.

Great staff

Politeness, clean, everyone willing to help. Staff is great, well educated on their inventory. They make sure you get the best deal before you leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for giving us your business and for giving us a five star review Linda. All the best, Dave Oley Jr. - General Manager

Great Dealer

Took their time to get it right did not upsell and did only what was needed or asked the staff was pleasant and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kevin, My name is Dave Oley Jr. and I am the General Manager I wanted to take a moment and not only thank you for giving Moss Bros. Honda the opportunity to earn your business, which we greatly appreciate, but to also thank you for leaving a positive review. Thank you so much and have a great rest of your day.

Great customer service

Frank has excellent customer service. Time spent in dealership was not very long Waiting area great touch Great shuttle service Great email updates

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dana, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!

Excellent Service Advisor

Scott Sunds has been my service advisor for the last few times I have needed services, and has provided me with excellent service everytime. He is courteous, personable, and knowledgeable. He is always transparent about the needs of my car and never pressures me to get anything that I don’t want to. I appreciate Scott Sunds!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you very much for coming to visit us and for giving us a five star review Joseph. If there is anything else that we can do for you please let us know. All the best, Dave Oley Jr. - General Manager

Great service

Since I have moved to Moreno valley in 2001, I have never had a negative experience. The service staff has always been honest and fair. All my questions and concerns, are always addressed and resolves.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Carla, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day. Dave Oley Jr. - General Manager

Moss your the boss

Profressional and aggressive customer service was satisfactory got in put my money Down they did their job and got the job done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Richard, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.

Great Service Dept.

Christian in service handled the warranty of my Honda Accord stereo like a boss. Got it ordered, called me when it arrived and scheduled me in for the next day. It only took an hour to replace and I was on my way. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bernardo, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.