Reviews
Service
Listen to what I wanted done. Did not push for other services to be done. Did not have to wait long.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.
Exceeds my expectations... Thanks a lot!
Frank Thompson from Moss Bros Honda in Moreno Valley, is by far the best service advisor that I have encountered in Honda. Not only is he very knowledgeable, he is extremely helpful and he shows that he cares about his customers. This is the reason why we remain loyal Honda customers. Keep up the excellent job, Frank!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jonathan, my name is Dave Oley Jr. and I am the General Manager I wanted to take a moment and not only thank you for givingMossBros. the opportunity to earn your business, which we greatly appreciate, but to also thank you for leaving a positive review.
Oil Change
Fast service I was out in under 30 min. I have been going to these dealership for last 7 years and have lease 3 Honda.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for coming to visit us and for giving us a five star review James. If there is anything else that we can do for you please let us know.
Fast, efficient service
Pleasant and informative service dept. The man who waited on me took care of my every need. A comfortable waiting room.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you very much for giving us your business and for giving us a five star review Thomas. If there is anything else that we can do for you please let us know. All the best, Dave Oley Jr. - General Manager
Awesome Service and Help
This was the second time I've taken my 2016 Honda Civic to Moss Bros. Honda for scheduled maintenance and they did another awesome job! The staff is professional, work in a timely manner, and provide amazing service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gustavo, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!
great service
Scott was great as always, thoroughly explaining all aspects of needed services as well as upcoming needs for the vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jabari, thank you for your business!! We appreciate it and will continue to work hard to provide you the same great service every time. We look forward to seeing you again soon!
Service Visit
The service at Moss honda is great! I sometimes forget to make an appointment and they still help me out and have my car ready for me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daisy, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.
Service
After servicing my coolant system whoever did forgot to secure the cap on the radiator.I was traveling some distance when l nearly broke down because of an overheated engine.Not happy at all with the service
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you very much for the great review. Please let us know if we can be of any further service. Thank you again and have a great day.
Excellent
Excellent customer service, keep it up. Thank you for everything. Special thank you to Frankie Thomson at Moreno Valley Moss Honda. Thank you Frankie for all the help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Randy, my name is Dave Oley Jr. and I am the General Manager I wanted to take a moment and not only thank you for giving Moss Bros. the opportunity to earn your business, which we greatly appreciate, but to also thank you for leaving a positive review.
Excellent service
Was greeted and helped right away. Then received phone call when car was finished much sooner then expected. Excellent service!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Janet, thank you very much for coming to visit us and for giving us a five star review. If there is anything else that we can do for you please let us know.