Reviews
I initially came on the DCH Chrysler Jeep Dodge of...
I initially came on the DCH Chrysler Jeep Dodge of Temecula lot with the intent on just looking around, but when i was approached by Sales Rep Ryan Mistak, i decided to allow him to make his sales pitch. Throughout his interaction, he promised that if he could show me a vehicle that i was happy with, that he could get me into the car, and out of the dealership in less than an hour, and having bought several new vehicles before, i decided to take him up on his offer. He got me into a 2013 Dodge Charger SRT Plus, which had a great deal going on it for the end of the year closeout, and after the test drive, i was completely sold on the car. Now, the sales pitch and financing. Ryan was right on point. When he ran my numbers and came back with a price i couldn't run away from the deal. This experience was totally painless. We were in and out of financing right at about 45 minutes. It took another 15 minutes for them to have the car detailed and ready for me to drive off in record time. This was by far the best car buying experience i ever had. Great job Ryan!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback regarding your positive experience with DCH CDJ of Temecula! We are so glad that the purchasing process went smoothly and quickly for you. Ryan Mistak is an excellent team member who works diligently to ensure customers receive top notch service. Enjoy your new 2013 Dodge Charger, and don't hesitate to come back should you need anything!
Chris Bennett went above and beyond to get four different...
Chris Bennett went above and beyond to get four different service projects completed on our Chrysler Town & Country, even getting us a loaner vehicle so we could move about Temecula while our van was being serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your review! We're so happy to hear that you enjoyed your experience while working with Chris. We appreciate your business and we look forward to working with you in the future!
A traffic jam in Orange County led us to Temecula, your...
A traffic jam in Orange County led us to Temecula, your dealership and Glenn Auler our Salesperson. Great customer service! We look forward to a greater relationship. We purchased our 2014 Jeep Cherokee Trail Hawk and we love the color, Mango, Tango, Pea. All smiles, Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad that you ended up at our dealership! Thank you for taking the time to leave us such a nice review. We strive to have great customer service, so we are glad that you experienced it. Congratulations on your new 2014 Jeep Cherokee and we look forward to seeing you for your next scheduled maintenace!
We recently purchased a Dodge Town N County van from Kal...
We recently purchased a Dodge Town N County van from Kal Robbin at DCH Chrysler Jeep Dodge of Temecula. Kal was the best! Kal was friendly, informative and very patient during the entire purchasing process. I would recommend anyone to work with Kal, to get the vehicle that is right for your family and budget. Thanks, Kal for a great experience. The entire experience was easy going, no pressure. WOW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to leave us such a nice review! We really appreciate your compliments of Kal; he is a very important member of our team here at DCH Chrysler Jeep Dodge of Temecula. We’re glad to hear that he was an asset to you and that you found him helpful and informative. We hope to see you again if any future needs arise. Enjoy your Town and Country!
Dennis was very informative. We were looking for specific...
Dennis was very informative. We were looking for specific things and a car and Dennis suggested one I hadn't even considered. After he showed us the car we decided to test drive it. Then we went inside and Dennis explained all the features on the car , then the price and options. We were interested so he asked Nathen to go into more detail about finances. We told them we wanted to check out one more car to be sure and I just really impressed when he didn't try to make us feel like we would be making a mistake. He was very nice and said he'd be waiting when we came back. We appreciated that he wasn't a high pressure person. That's why we came back to him to buy the car, because he was so great about what we wanted. After we came back he took care of all the paperwork and Levi did all of his paperwork quickly. By that time I was tired and Dennis said I could come back for him to show me all the buttons and to sync my Bluetooth. I went back this morning and Dennis took the time to show me everything I needed on my new car. I'm a happy new car owner and would recommend this dealership and Dennis. Thanks for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a five-star review! We’re so happy to hear that Dennis made your car-buying process easy and pressure-free. He is a valued member of our team, and we will be sure to pass the compliments along to him. We appreciate your recommendation of our dealership. Enjoy your new car!
Very very impressed with your salesman, very thorough....
Very very impressed with your salesman, very thorough. Explained everything in detail. Basically made this visit very smooth. I will definitely give him a 10.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your five-star review! We are so glad to hear that your visit with us was such a smooth one. We hope that you will consider us for any future needs.
EXCELLENT!!! I brought my vehicle in a little before my...
EXCELLENT!!! I brought my vehicle in a little before my scheduled appointment time and was immediately and very pleasantly greeted. I was advised of the service and that a "flash" was needed. The car was out and back to me well before the time it was serviced. Great people, great service! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the five-star rating! I am so glad to hear your car was services quickly and to your satisfaction! Thank you for your compliments, we hope to work with you again in the future.
This was by far he best and easiest experience of a...
This was by far he best and easiest experience of a vehicle purchase I have ever had. Greg was incredible and very understanding of my urgent situation after my recent car accident. I will definitely recommend DCH to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
hank you Jaymie for feedback and review. We are happy to hear you had a great experience, but at the same time sorry about your recent car accident! We are glad that our staff and Greg could help you find the right vehicle for you in an urgent situation. We thank you for your recommendation to friends and family and look forward to serving you in the future.
Great Customer Service
Ryan was a great salesman. I came down and test drove 2 vehicles and was very picky. He was able to find me exactly what I was looking for and with all the extras I wanted inside my Jeep. He even went to Escondido to pick up the Jeep for us. When you are looking to buy go in and ask for Ryan. He will do everything he can to help. Daniel detailed our Jeep and was very nice and upbeat. He answered any questions we had. He went to great lengths to make sure that the job was done. I would recommend Daniel for all your detailing needs. Everyone at the Temecula location was great. Keep up the great work. We will return for future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review, Joseph and Candice. We appreciate you taking the time to elaborate on your experience with our dealership which is the best compliment we can receive. Again, thanks for the 5-stars and we are appreciate your patronage!
This was our second purchase within one year, and I...
This was our second purchase within one year, and I continue to be very impressed with the entire DCH staff, and how they treat customers!! Tamanna handled our sale with this purchase (2014 Dodge Charger) and she was assisted by her sales manager Mike and the GM Ted, who each treated my wife and me with a high level of courtesy and respect. I felt I got a very good deal, and a fair price for our trade-in vehicle. If it can happen, these guys can make it happen!! As I have offered in a previous review, from 2013, when I purchased my Chrysler 300, I have never been treated better, nor have had a better buying experience, at any other dealership other than DCH Dodge, Chrysler, Jeep in Temecula!! Moreover, the entire staff, from the receptionist, to service, to parts, are all so very friendly and helpful!! I thank all who I have mentioned, for going out of there way--100% to make this sale happen!! Last, the quality and dependability of these new Chrysler products is outstanding!! I love my 300 and my wife loves her new Charger!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for you taking time to leave your feedback and review! We are thrilled to hear about not only one, but two great experiences. It is our goal to have the best customer satisfaction and we love hearing from customers like yourself! We will pass along your kind comments regarding our entire staff. Congratulations on your 300 and Charger! We hope you are enjoying them. Please do not hesitate to contact us with any question or concern.