Reviews
I bought my CRV here and continue to bring it back for...
I bought my CRV here and continue to bring it back for service because of the people here. Tim always takes time to explain all the details of the service points, plus answers all of my questions. Tim and all of the Honda people are so genuine, knowledgeable and I never feel pressured or rushed. They’ve earned my trust.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It truly makes us happy to hear that Tim and our team went the extra mile to provide you with a 5-star service visit! Thank you for stopping by and we hope to see you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Clean, adhere to social distancing. Kudos!Susan Turner...
Clean, adhere to social distancing. Kudos! Susan Turner is very attentive and go through the list of the service that was completed plus suggested parts/service for future. The lady (were u pick up key & paperwork - forgot her name) is always pleasant to talk to. I love her enthusiasm.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You deserve nothing but the best, and we're grateful to know Susan provided you with nothing less than that! Thank you for your feedback and we hope to see you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
It's been a number of years and vehicles since I've owned...
It's been a number of years and vehicles since I've owned a new Honda. I purchased a Honda Accord Sport 2.0 in Sonic Pearl Gray today and I was immediately reminded of the high quality and great first impression any Honda makes. This particular model is a knockout - just getting acquainted with the amazing driving experience, power, technology, and aesthetics. I knew as soon as I drove the car out of the lot that I made the right choice. Special thanks to Danny Galat, General Sales Manager and Barry Wyllie, Client Advisor. Though I worked with them most directly, every staff member I encountered was friendly and eager to help. Look no further for a great vehicle and service experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Congrats on your new Accord and we can't wait to hear from you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
CODY WAS GREAT. THIS IS THE SECOND TIME HE SOLD US A CAR....
CODY WAS GREAT. THIS IS THE SECOND TIME HE SOLD US A CAR. VERY HONEST. FINANCE MANAGER WAS GREAT HAD ALL THE PAPERWORKREADY WHEN WE RETURNED. NO FUSS NO MUSS.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s a great pleasure to hear that our team was able to get you into the car that you deserve. Congrats on your new car! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Excellent service by Miguel and all of dch team....
Excellent service by Miguel and all of dch team. Planning another service in the future for tire alignment, passenger door , fluid replacements , power steering and brake fluids
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's a team effort here every day, as we strive to provide our customers with the best service possible. We look forward to serving you soon! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Completely took advantage of us, added in “security...
Completely took advantage of us, added in “security packages, accessories” that don’t even exist. I wanted to pay an 11k car off in 2 payments and now we are stuck in a contract. These people are crooks. I put 7k down and they INSISTED that most of it HAD to be in cash, now I see why because they pocketed the cash we gave them. Never never never will we go back here or recommend anyone to them. Funny the guys last name is crook, that’s exactly what they are
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Russ and the guys always take care of my vehicle and I...
Russ and the guys always take care of my vehicle and I can rest easy knowing they will take care of my car and fix whatever is going on. Wether it be maintenance or just a check up. They always do an excellent job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing 5-star service is our top priority, which is why we're happy to see you received just that from Russ and our team! If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
Marco was so very thorough with explaining the Costco...
Marco was so very thorough with explaining the Costco purchase price for the specific model I wanted to purchase. He was patient and was meticulous in finding the best possible price. His manager, Evan, was very thorough explaining the different options of extended warranty packages. The warranty has come a long way since my last purchase! Get the warranty! Cecelio was very transparent and personable in getting all of the I’ dotted and T’s crossed! Marco made sure that I knew what every button, switch and lever does and extended the courtesy to contact him if I had any questions or needed a refresher course with the ultra modern instrument panel. Thank you to this AMAZING trio of gentlemen who displayed courtesy and integrity which is not always found when purchasing a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Enjoy your new ride to the fullest and we can't wait to see you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com
I really wish I could say good things about this...
I really wish I could say good things about this dealership because Corey and Evan treated me and my wife like family. Unfortunately since I've gotten my 2021 Honda Civic, it seems like I've only been having issues. First, I didn't get my spare key because it was lost so I had to wait for a call. After a month I didn't receive a call so I went to the dealer myself and spoke with Evan who then had to write a due bill to schedule a service to get my key. I had to come in the following day. Second, my new 2021 honda already has mechanical issues. Something sounds like it's loose around the hydraulics and when my ac is on, it rattles and sounds like my car is 20 years old. This has been very frustrating to say the least so far and I hope I can have more positive experiences in the future.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I have always had reliable and fair service. Tim Joyce...
I have always had reliable and fair service. Tim Joyce has been my service representative for several years and it is a pleasure to have him on my side.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that Tim and our team constantly provide you with the service that you deserve! We appreciate your loyalty and can't wait to see you again! Regards, Chris Johnson Service Manager cjohnson@dchusa.com