Reviews
Excellent Service
Service Advisor Stephanie was excellent. She was very professional, informative, and trusting. She is a valuable asset to your Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Everything is and was GREAT!!!
Everything especially Tim McCormack who is sooo incredibly good to his customers. I will never buy a car from anyone but him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Service Advisor Brian Carson did an outstanding job ensuring that my vehicle was serviced in a timely manner. I really appreciated his professionalism and dedication.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome best experience yet!
Louis Bargas and Michelle are GREAT!! We live 80 miles away, but got in the car and left at 5:30 p.m. to go back to your dealership. Louis is such a great no pressure salesman and Michelle from internet sales worked with me to give me the deal I wanted. She is the reason I drove back, and Louis turned me onto the car. I told them NO surprises, or I'd "walk" and they obliged. I was shocked. I will recommend them one and over!. THANKS!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tuttle-Click Ford
First, Tim McCormick is Tuttle-Click to me. He handled all aspects of our transaction professionally, and dealt candidly with my requirement. Very knowledgeable. Second, Joe - T/C's finance man was thorough, and offered various after sale options to me. Also very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service!
You worked hard to make it all work out, & you even went above & beyond to make the deal better. Well done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and feed back
Even though my Service wrighter was off for a couple of days she saw to it that someone kept me informed of the statusof my MKZ.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I love to go to this dealer in Irvine, they always great customer service and quick in service, the new facility is a pleasure to wait there with the coffee and tv....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer service outstanding!
I did not buy my vehicle from this dealer, but used them for service and recall repair. Had I known how outstanding in service and follow up they were, I would have. They have my business for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Great service. Escellant people. Nice facilities. Car always washed and clean when delivered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase