Reviews
Write a reviewthey did a great job putting in my remote starter
Its always very professional and courteous and very helpful they arranged for me to be picked up and dropped off for no charge
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Benjamin. We are very happy to hear that we could be so helpful and courteous during your recent visit with us. We are dedicated to provide each and every customer with a professional service experience. We look forward to seeing you back again in the future! Take care. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Faster and Professional
I was called by the service rep. to get my repairs approved. The service rep. said that it would take an hour and a half to completed the job. I told him I would be there in ten minutes. The repairs were completed 40 minutes after I arrived, saving me over half an hour of my time. Nice!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your time to share us this review. I am pleased that our staff was able to provide you a professional and quick service experience. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Excellent
The entire staff and the overall atmosphere of the dealership, it's more like family and friends then a dealership. The level of courtesy and professionalism is second to none!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience at Commonwealth Motors. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook pages. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
A no hassle experience
Pleasant staff, quick service, no hassles. No appointment needed, and I was in and out in flash. A great experience- just what I expect from Commonwealth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Maureen! At Commonwealth Motors, we work very hard to provide each of our customers with an efficient, hassle-free, and pleasant experience. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Have bought multiple vehicles here!
Worked hard to get us exactly the car we wanted with the best financing option possible. Jerome was great !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jerome and the rest of our team were able to satisfy that. Thank you for your loyalty! Don't hesitate to reach out if you have any further questions or needs. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Prompt service, good facility
Service was Quick and efficient. I was greeted immediately when arriving. The waiting room had exactly what I needed in order to wait for service to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Kristi. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as quick and efficient service to our guests. Please come see us for any future needs! Thanks again. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Great Staff
Commonwealth kept things simple despite personally going through a rather complicated process of registering the car in another state. Also, when an issue arose during the finalizing of the deal, Commonwealth went above and beyond to help resolve the issue.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. We hope you are enjoying your new car! Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great facilities, perfect attention to the client
The friendliness personal and they always fixed everything. I'm really satisfied with them , my english is not good. But i feel so happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Ana. We are glad that we could get your car fixed up and back in good running order. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Excellent Service
The quality of work and the professionalism of staff are first rate. The overall experience is excellent. I can recommend this facility without hesitation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with professional and exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great Customer Service
Everyone I encountered was very helpful and informative. I felt welcomed and part of the process. The customer service is excellent.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with helpful and informative service on your car shopping experience. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000