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Commonwealth Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,419 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Commonwealth Volkswagen from DealerRater.

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service

They were able to complete my regular service, sticker and replace a tire quickly and without an appointment which was great. The service personnel were very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Scott for the outstanding review! We are very happy that we completed your service quickly. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We look forward to servicing you again. Be sure to follow us on Twitter and like us on Facebook to get exclusive specials! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Commonwealth Motors - no need to go anywhere else

My salesman, John Thompson, is the best part of my visits to Commonwealth. I find John to be both professional and personal at the same time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alfred and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! John is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Great service, clean facilities

Fast friendly service. Nice, clean dealership. Comfy waiting area. These guys really treat a customer right from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Richard and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Great service

Very good service, everybody there was very friendly and helpful. The alway assure that I'm happy while i was there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Choeun, thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Top notch dealership

Nice people, willing to negotiate. Made sure I was happy with everything. Will return when it's my wife's turn for a new vehicle. The cookies were a nice touch! Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thomas - Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! All of us at Commonwealth Auto await your return. Please let us know how we may be able to help next! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Best Service in Our Area!

It's quick and easy to do, and you are only minutes away from my home. I love the Drive through service too. Keep up the great job you are doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Barbara, thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Honda Service

Prompt service without needing and appointment. The service manager gave me a reasonably accurate assessment of how long the service would take and it was correct. The work was done as specified and the cost reasonable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kathleen, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. Please let us know if there's anything else we can do for you. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Great service, knowledgeable staff

The service technician who took care of our vehicle (Buddy?)was knowledgeable ,thorough and friendly. Making sure I understood the service the car received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Job well done!

The service team always takes good care of me no matter which member of the team it is. I am very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Daniel, we sincerely appreciate your feedback. Each employee is a valued member of the Commonwealth Auto team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Quick Fast and Reliable service

fast and easy no hassles. The repairs were done right and ahead of schedule. No problems whatsoever. Would absolutely recommend them to anyone looking for reliable Honda service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pamela, thank you for taking the time to write about your experience with us! At Commonwealth Auto, we work very hard to provide each of our customers with a quick and hassle-free service experience. Thank you for your recommendations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000