Reviews
Write a reviewStress free and professional service
Always friendly and professional. A truly stress free experience. I would highly recommend Commonwealth Motors for Sales and Service. Top shelf.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your feedback. It is our commitment to ensure quality customer care by providing friendly and professional service to our guests. At Commonwealth Auto, we try our best to make the experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great Service and Friendly atmosphere
As always quick, efficient and friendly. The work was completed right on time! I can't imagine a better place to take my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peggy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook and Twitter for access to exclusive content! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great car buying experience!!
Right from the start I was greeted by a welcoming Sales associate. Sanela "Sunny" greeted me at the door and directed me to the vehicle I was interested in. She was very patient with me as I thoroughly inspected the vehicle and took it for a test drive. She answered most of the questions I had. When we were able to reach a deal, I was asked to ring the honorary "sales bell." It was a nice touch and made me feel special as the sales team cheered me on. Sanela even went out of her way to drive me to the nearest bank so I could gather the funds I needed for the purchase. That was very helpful since I was 50 miles away from home. After further inspection, I did have to bring the car back for some repairs the next day. The service dept agreed to fix everything that was an issue. They gave me a free rental for a couple days while my car was being fixed. My car is now all fixed and runs great. In the end I got a GREAT DEAL! It was worth driving the 100 miles round trip to get my dream car!! Thank You Commonwealth Motors!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jonathan - Congratulations on your purchase! We are very happy to hear that Sanela could help get you set up with your dream car. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook and Twitter. We offer exclusive deals, specials, and updates to our loyal fans! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
The dealership was immaculate.
The personnel were extremely polite, attentive and made you feel very comfortable from the moment I stepped out of my car during the buying process and up until I drove away. It was my best car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dianne, I sincerely thank you for going out of your way to write this review about Commonwealth Auto. We understand that one thing people desire most about their car buying experience is that it is comfortable and stress free. We try to create that environment for each and every customer. I hope you enjoy your car. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Friendly
Friendly and I felt the price was good. but I don't like that I have to write 20 words in the review section.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sherian, we appreciate you taking time to leave us a great review! We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Honesty, Integrity, and Customer Service-Oriented!
This is my first experience leasing a car. Jovel Ortega seemed very honest and knowledgable and was very encouraging, especially when the original deal I thought I had with a Kia, seemed to dissolve. He introduced me to Lamar, the Nissan Sales manager, who was also very honest and fair as he made several calls to Shaun at the Kia dealership, to facilitate getting the Kia at the quoted price. Unfortunately I was informed by Shaun at Kia, my credit score precluded me from getting the Kia, and I was encouraged by Jovel to lease the Nissan which I did. Eric Krist was very helpful with facilitating my lease and gave a me some important and useful information during the final process. I have already recommended several people to Commonwealth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edward, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Congrats on your new car! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great service!
Very Professional staff. Service advisor was quite helpful, also the mechanic, Jack explained everything he haddone to my car to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everything went quickly and smoothly. Everyone was incredibly responsive to our questions and concerns. I could not recommend Commonwealth more.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joseph, congratulations on your new car! Thank you for the wonderful feedback! At Commonwealth Nissan, we strive to ensure that no question or concern goes unanswered. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Great Service
The service expert Eric Raimondo who performed my oil change and 5 point inspection was excellent. He was well versed and very knowledgable and also personable. He did an excellent job and I trust him working on my vehicle anytime. He was a true professional in every sense of the word and it was a pleasurable experience all around from all who worked on my vehicle and help me at Commonwealth
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Service!!
Fast and efficient service!! Always treated with the utmost respect and courtesy. Service is fast, quality and what else can I say??!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Leslie, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Commonwealth Nissan satisfied. Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Sincerely, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000