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Commonwealth Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,419 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Commonwealth Volkswagen from DealerRater.

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Great service!

Our salesman, Paul Moulaison, was great!! He was very patient as we test drove a number of vehicles. He wasn't pushy; and he paid attention to what we were looking for in a vehicle. He was extremely helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Maureen, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Paul was so positive. We always do our best to make sure all of our customers leave with the right vehicle. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Great services

Good job,professionaly. Excellent facilities condition. Ostanding Account manager. Soon I'll be come back. Gggggggggggg! Yyyyyyyyyyyyyy....... I don't have any more for say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your marvelous feedback, Jorge. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Enjoy your new car and please come see us for any future needs! Thanks again. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

The only dealership I will use from now on

Friendly, Patient & courteous staff who went way above my expectations. They made sure we were completely comfortable with our purchase before finalizing it. They did not try to push us into a car that wasn't suitable for us. Gary K, Brian P & Brian H were fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to share your experience with us and are happy to hear that Gary, Brian P., Brian H. and the rest of our staff were to provide you with friendly, courteous, comfortable, and pressure free service. At Commonwealth Auto, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Great customer service

Chris was easy to work with and very knowledgeable. He was was not pushy and I felt comfortable shopping with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stephanie, I sincerely thank you for going out of your way to write this review about Commonwealth Auto. We understand that one thing people desire most about their car buying experience is that it is comfortable, informative, and not pushy. We try to create that environment for each and every customer and I am glad to hear Chris was able to provide you with such service. I hope you enjoy your new car. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

A #1 service

warranty paint job looks like a brand new car even interior was so clean it looked as if it had been detailed thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Barbara, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Commonwealth Auto. If there is anything more that we can do please come back and see us again. Take care! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Great service

Great customer service , great listeners . Great at trying to fit your customers need . Very attentive !! Thanks for always catching up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Don't hesitate to reach out if you have any further questions or needs. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Amazing Car Buying Opportunity

Chris Leblanc listened, exactly what AutoFair Haverhill didn't do. I came in told him what I was looking for and he gave me a list of cars (about 7) off the bat I was approved for. My credit isn't the best but I felt like I was actually being listened to. The first day i went there and did paper work he guaranteed delivery of the car as long I could produce the proper finance documents needed for the credit company. Overall really professional salesman. Dressed very nice and looked well put together.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Scott and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chris was there to provide you with such attentive and professional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

GREAT SERVICE AND WAITING AREA

TOOK MY CAR RIGHT IN FOR THE OIL CHANGE. NEEDED SOME SCRATCH PAINT & IT WAS READY FOR ME WHEN I WAS LEAVING. GOT THERE 7:30 AM AND IN LESS THAN AN HOUR I WAS ON MY WAY. BEAUTIFUL WAITING AREA WITH A GREAT TV, COFFEE, COOKIES. THEY ALSO HAD FREE RIDES FOR CUSTOMERS WHO DIDN'T WANT TO WAIT THERE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Commonweath Honda

staff was very professional and courteous my vehicle was repaired and delivered on time and as promised , My shuttle driver was very professional and polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

James, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the courteous and professional service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000

Excellent service

My salesperson made it so easy for me to get a car and helped me when another dealer had turned me down. He was great. Would definitely go back to him in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Xiomara, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and exceptional, and we believe that's how every car buying experience should be. Congratulations on your new car! Be sure to like us on Facebook to catch the latest specials! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000