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Jim Ellis Maserati

(255 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–7:00pm 7:30am–7:00pm
Wednesday 8:30am–7:00pm 7:30am–7:00pm
Thursday 8:30pm–7:00pm 7:30am–7:00pm
Friday 8:30am–7:00pm 7:30am–7:00pm
Saturday 8:30am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 471-0362 (866) 471-0362
Used (866) 471-1771 (866) 471-1771
Service (866) 472-0242 (866) 472-0242

Reviews

(255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Maserati from DealerRater.

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Somphet at Jim Ellis is great!

Somphet at Jim Ellis is great! She took her time and explained thing in detail. She is awesome. I would definitely buy another car from her again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

Michael was an outstanding salesman.

Michael was an outstanding salesman. From start to finish, he was overall great salesman. Thank you for good experience with Jim Ellis Maserati

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Maserati, we value our customers and we look forward to seeing you on your next visit. Take care!

Dylon, Extremely helpful great dealership could not be a

Dylon, Extremely helpful great dealership could not be a better by experienced definitely recommend Jim Ellis family and professional consultants and sales managers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Somphet was really easy to work with.

Somphet was really easy to work with. It was a smooth process and she worked with me and my schedule! Not your typical experience at most places.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Somphet was perfect.

Somphet was perfect. She was extremely helpful! I love my new car so much yay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Lauren, thank you for your kind review; we are happy to pass along your comments to Somphet here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

Dylon Dasilva is so knowledgeable about the Maseratis.

Dylon Dasilva is so knowledgeable about the Maseratis. He made our buying experience amazing. I couldn’t ask for a better sales rep!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Maserati. Please let us know if there is anything else we can do for you; we are more than happy to help!

We just purchased our first Maserati from Jim Ellis.

We just purchased our first Maserati from Jim Ellis. Our sales rep Dylon Dasilva was very professional and very knowledgeable about the model we purchased. The finance manager was very professional as well which streamlined the finalization of the purchase. We definitely recommend a Jim Ellis dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Somphet was great.

Somphet was great. She knew what I wanted and gave me just that. Finance was patient and helped me through the whole process!!! Thank you guys!! This is a great dealership with great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Great experience buying from Jim Ellis!

Great experience buying from Jim Ellis! I flew from Texas to Georgia to buy the car, so I needed the sales staff to be my eyes to ensure my very, very high expectations were met. No used car is perfect, but I needed a full accounting of any existing cosmetic issues to make a decision. The car was as advertised; no surprises (and nearly flawless). In particular... Somphet was great, by a wide margin the most responsive salesperson I've ever interacted with. Every question, concern, request for information was promptly answered/provided. Additional photos were provided for areas of the car I knew (from past experiences) could be an issue. Their finance team was also awesome. I had last minute issues with my pre-approved loan from a Texas credit-union; they required additional hoops to jump through for a "non-preferred" dealer. With the clock ticking for my already paid for flight, Lee in financing stepped up to secure a loan through Maserati, at essentially the same rate. I highly recommend purchasing from Jim Ellis. Total transparency!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

Dylon was very easy to work with and knowledgeable about

Dylon was very easy to work with and knowledgeable about the car. Very considerate of our time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!