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Reviews

Average Ratings

4.1
260 lifetime reviews. Includes reviews of Ourisman Honda from DealerRater.com
  • Great buying experience

    Had bad experiences with dealers shopping on the Internet but with Ourisman I discussed the car on the phone with the rep and came in and purchase...


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    Had bad experiences with dealers shopping on the Internet but with Ourisman I discussed the car on the phone with the rep and came in and purchased the car as agreed. no unexpected fees, catches or problems. This was in contrast to my wasted trips to some other dealers. Sure, had to hear the extended warranty pitch but the entire buying process was efficient and low stress. I got a 2014 Accord below market value,(I shopped a lot) and I couldn't be happier.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very positive car buying experience
    May 1, 2017

    My husband and I were buying a car for our college-aged daughter to use. We never have owned a Honda before but the 2017 CRV got great reviews, s...


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    My husband and I were buying a car for our college-aged daughter to use. We never have owned a Honda before but the 2017 CRV got great reviews, so we decided to check it out. We rode up on our bikes, and David Monash was right there to greet us and help us look at various CRVs. David was good at listening to what we wanted and why, and showed us several CRVs, including some 2016 models that were lower in price but had most of the things we wanted in a car. David was very straightforward about what was or was not possible for pricing, and was willing to work with us to find the exact color combination and 2017 model we ultimately decided on. David is very focused on the customer, is very professional, friendly and made the process a pleasant one. We would not hesitate to work with him again. And so far, we love the new car!

    Does recommend this dealer

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  • Great people, great service
    April 25, 2017

    I can't say enough good things about Deyber Mendez, who recently helped me lease a 2017 Honda Civic. Deyber was deeply knowledgeable, impeccably p...


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    I can't say enough good things about Deyber Mendez, who recently helped me lease a 2017 Honda Civic. Deyber was deeply knowledgeable, impeccably polite, and totally professional as we explored the different options. He helped me secure a down payment and monthly payment that fit within our budget. I would urge people to seek him out if they're ever buying or leasing a car from this location.

    Does recommend this dealer

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  • Find another Honda dealer, this one WON'T take care of you
    April 6, 2017

    Service department is unresponsive and unwilling to help a customer while their car is under repairs for warranty issues. No loaner cars and const...


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    Service department is unresponsive and unwilling to help a customer while their car is under repairs for warranty issues. No loaner cars and constantly hearing different explanations from all employees. Tried to pick up my car and noticed a dent, which clearly was from when they were working on the car because the dent was going out like it was pushed from the inside of the car. Impossible to work with, steer clear if you care at all about your car or money!

    Does not recommend this dealer
    Came in for service or repair

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  • History of great service continues!
    February 1, 2017

    I have purchased four cars from this dealership, the first one back in the '90s, three of them used and one brand new. I have always received exc...


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    I have purchased four cars from this dealership, the first one back in the '90s, three of them used and one brand new. I have always received excellent customer service from both the sales and the service staff. Stan Gans and Erick Alvarez worked together seamlessly with me on the purchase of a new Accord EX-L. They were both personable, not pushy in the least, and clearly wanted me to get a deal with which I would be happy. I have worked with Mr. Gans (a very senior member of the sales staff) before, so I expected and received kind, excellent service from him. Mr. Alvarez is a fairly new member of the sales team. He is very earnest and brings a fresh enthusiasm to his work with customers. I enjoyed working with both these gentlemen. In addition, Anthony Oman is the manager with whom I did all the final paper work. He was very pleasant and clear in explaining the contract and my options for warranties. I felt no pressure from him to purchase any add-ons that were not of interest to me. I recommend this team without reservation...they are a good and trust-worthy group!

    Does recommend this dealer

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  • Great Service from Sales Rep Juan Reyes

    Juan Reyes, the salesman who introduced me to the 2017 Honda Touring Civic, was a pleasure to do business with. He listened patiently as I expla...


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    Juan Reyes, the salesman who introduced me to the 2017 Honda Touring Civic, was a pleasure to do business with. He listened patiently as I explained the features I wanted in a new car, he answered all my questions candidly, and he thoroughly explained all the new technologies built into the Civic. And, besides having a very professional demeanor, Juan is very personable and low-key--which also made the process of buying a new car relaxed rather than pressured.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Team
    January 25, 2017

    I needed a used car for commute to work. I saw a 2009 Honda Accord online and sent an email for further info about the car(The car wasn't in their...


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    I needed a used car for commute to work. I saw a 2009 Honda Accord online and sent an email for further info about the car(The car wasn't in their garage yet) and Okezie was quick to give me all the info I needed. When the car arrived at the location, he called me over and assisted me every bit of the process. He was very respectfully and professional in his dealings with me. Used cars usually are sold "as is" and this car had only one key but he convinced his supervisor to get me a second master key. I highly recommend Okezie Iheme and this dealership to anyone who's in the market for a car.

    Does recommend this dealer

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  • David Monash Is THE Man
    January 4, 2017

    My husband and I were looking to lease our first car together so we popped into Ourisman Honda. We just happened to walk right up to Davids desk ...


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    My husband and I were looking to lease our first car together so we popped into Ourisman Honda. We just happened to walk right up to Davids desk and he immediately greeted us and assisted us in looking at various models. David is the total package- beyond friendly, courteous, patient, genuine and personable! He made the car shopping experience fun! He really wants to help you find the right car, get the best deal and make you happy! There were no gimmicks and everything was straightforward. We loved working with David and will definitely be back to Ourisman!

    Does recommend this dealer

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  • Great buying experience
    January 2, 2017

    My husband and I bought a Honda Fit at Ourisman Honda a few months ago. This was our first experience buying a new car and we were very happy with...


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    My husband and I bought a Honda Fit at Ourisman Honda a few months ago. This was our first experience buying a new car and we were very happy with the process. We were helped by two sales consultants who were both great: David Hernandez and Deyber Mendez. The process was smooth and both David and Deyber were incredibly helpful at making sure we understood the process and went above and beyond as we worked through the paperwork with our 4 month old daughter there with us. After the purchase, we had a problem with the car (which ended up being user error) and Deyber went above and beyond to help us figure out what the problem was from afar. We highly recommend working with Deyber at Ourisman Honda for your next vehicle purchase!

    Does recommend this dealer

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  • Good overall experience
    December 15, 2016

    Came in to purchase a Honda Fit for the year end clearance deals. Jose was very helpful, patient, and explained everything thoroughly. And althou...


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    Came in to purchase a Honda Fit for the year end clearance deals. Jose was very helpful, patient, and explained everything thoroughly. And although the place was crowded, I didn't have to wait too long. Overall, I am happy with my experience.

    Does recommend this dealer

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