Reviews
Very pleased with service I received.
Very pleased with service I received. It honest, helpful and answered my question and concerns. Greg was able to satisfy what I needed and I would recommend purchasing a car from this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
About two weeks ago, I saw a Lexus RC 350 on Cargurus and
About two weeks ago, I saw a Lexus RC 350 on Cargurus and stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the time to greet me and reassured me that someone would be with me shortly. That simple gesture really stood out and made me feel valued, even before I made a decision. After doing my research, I decided to return to ALM Marietta, and I'm so glad I did and meet some fantastic folks in both the management and finance team. Thank you, Lou, and the entire team at ALM Marietta, for providing such a positive, hassle-free experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
About two weeks ago, I found a Lexus RC 350 at CarGurus
About two weeks ago, I found a Lexus RC 350 at CarGurus and I stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the time to greet me and reassured me that someone would be with me shortly. That simple gesture really stood out and made me feel valued, even before I made a decision. After doing my research, I decided to return to ALM Marietta, and I'm so glad I did! I had the pleasure of working with Lou again, and I also had the chance to meet some fantastic folks in both the management and finance team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good customer service and detailed advice on all aspects
Good customer service and detailed advice on all aspects of the car, the purchasing process and other available options
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and welcome to the ALM Family!
I'm so glad for the service received, and for the good
I'm so glad for the service received, and for the good behavior to the customer from the customer service staff
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for your purchase and your kind words!
On some occasions when I've had to deal with a
On some occasions when I've had to deal with a salespersons or used car sales representatives i always ended up upset or with the feeling that they wanted to scam me, this time i think it was the opposite, a lot of transparency and kindness
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My partner and i are looking for a perfect car to replace
My partner and i are looking for a perfect car to replace the one we have that is already somewhat worn out, it's very comforting to still find places where they treat you well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had an extraordinary interaction with the customer
I had an extraordinary interaction with the customer service team They were unimaginably kindness, they gave me all the information i requested, also, the data they given was spot on
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I recently had the pleasure of purchasing an Audi Q5
I recently had the pleasure of purchasing an Audi Q5 through my insurance auto buying club, from the moment I called, Lou was incredibly helpful and responsive. When I arrived at the dealership, the vehicle was already waiting for me out front, which was a fantastic touch. The process was smooth and transparent, ensuring that I felt comfortable every step of the way. Thank you for making my car-buying experience so enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lou was great, helpful and patient despite my credit
Lou was great, helpful and patient despite my credit issues. The Finance team went out their way to make my purchase happen. I'm very pleased with my new car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car