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ALM Marietta

(3,170 reviews)
Visit ALM Marietta
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–6:00pm
Tuesday 9:00am–8:00pm 9:00am–6:00pm
Wednesday 9:00am–8:00pm 9:00am–6:00pm
Thursday 9:00am–8:00pm 9:00am–6:00pm
Friday 9:00am–8:00pm 9:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 12:00pm–6:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(678) 932-8619 (678) 932-8619

Reviews

(3,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Marietta from DealerRater.

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Very pleased with service I received.

Very pleased with service I received. It honest, helpful and answered my question and concerns. Greg was able to satisfy what I needed and I would recommend purchasing a car from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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About two weeks ago, I saw a Lexus RC 350 on Cargurus and

About two weeks ago, I saw a Lexus RC 350 on Cargurus and stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the time to greet me and reassured me that someone would be with me shortly. That simple gesture really stood out and made me feel valued, even before I made a decision. After doing my research, I decided to return to ALM Marietta, and I'm so glad I did and meet some fantastic folks in both the management and finance team. Thank you, Lou, and the entire team at ALM Marietta, for providing such a positive, hassle-free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

About two weeks ago, I found a Lexus RC 350 at CarGurus

About two weeks ago, I found a Lexus RC 350 at CarGurus and I stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the time to greet me and reassured me that someone would be with me shortly. That simple gesture really stood out and made me feel valued, even before I made a decision. After doing my research, I decided to return to ALM Marietta, and I'm so glad I did! I had the pleasure of working with Lou again, and I also had the chance to meet some fantastic folks in both the management and finance team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good customer service and detailed advice on all aspects

Good customer service and detailed advice on all aspects of the car, the purchasing process and other available options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and welcome to the ALM Family!

I'm so glad for the service received, and for the good

I'm so glad for the service received, and for the good behavior to the customer from the customer service staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your purchase and your kind words!

On some occasions when I've had to deal with a

On some occasions when I've had to deal with a salespersons or used car sales representatives i always ended up upset or with the feeling that they wanted to scam me, this time i think it was the opposite, a lot of transparency and kindness

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My partner and i are looking for a perfect car to replace

My partner and i are looking for a perfect car to replace the one we have that is already somewhat worn out, it's very comforting to still find places where they treat you well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had an extraordinary interaction with the customer

I had an extraordinary interaction with the customer service team They were unimaginably kindness, they gave me all the information i requested, also, the data they given was spot on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently had the pleasure of purchasing an Audi Q5

I recently had the pleasure of purchasing an Audi Q5 through my insurance auto buying club, from the moment I called, Lou was incredibly helpful and responsive. When I arrived at the dealership, the vehicle was already waiting for me out front, which was a fantastic touch. The process was smooth and transparent, ensuring that I felt comfortable every step of the way. Thank you for making my car-buying experience so enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lou was great, helpful and patient despite my credit

Lou was great, helpful and patient despite my credit issues. The Finance team went out their way to make my purchase happen. I'm very pleased with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.