Reviews
Mitchell Shevfeland was so kind and helpful with all my
Mitchell Shevfeland was so kind and helpful with all my questions concerning my Mini. I will definitely be back to service my Mini through him. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Mitchell Shevfeland here at Bill Jacobs MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I always receive great attention and speedy service here.
I always receive great attention and speedy service here. My service advisor, Aldo, is the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Thoms, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Very welcoming.
Very welcoming. Mitchell was very patient and explained nicely everything I asked. Very professional and helpful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Ira, thank you for your kind review; we are happy to pass along your comments to Mitchell here at Bill Jacobs MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
The service team at Bill Jacobs MINI have always done a
The service team at Bill Jacobs MINI have always done a great job. They make sure both my car and I are taken care of every time I come in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Paolo, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Aldo is so great to work with!
Aldo is so great to work with! He was super knowledgeable and helpful. He walked me through a thorough review of my car and what services I was due for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jackie, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. Please let us know if there is anything else we can do for you; we are more than happy to help!
Aldo is great to work with.
Aldo is great to work with. He is knowledgeable and honest. Very efficient, very courteous most helpful and friendly. Great overall service from the entire team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs MINI. We are always more than happy to assist you if anything else comes up. Take care!
Aldo is great to work with.
Aldo is great to work with. He is knowledgeable and honest, which is a rarity in this industry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Also here at Bill Jacobs MINI! Feel free to reach out to us if you need anything. Have a wonderful day.
Very efficient.
Very efficient., very courteous., most helpful and friendly. Mitch Shefveland was my contact person he is great. Was most helpful. Great person to have in this position it people like Mitch that make me come back to this mini. . Keep up the great work Mitch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sharon, thank you for your kind review; we are happy to pass along your comments to Mitch here at Bill Jacobs MINI! We hope you have a great day!
Mitch is an incredible service advisor.
Mitch is an incredible service advisor. Always makes excellent suggestions and on top of service to be done. Easy and pleasant to talk too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to Mitch here at Bill Jacobs MINI! We can't wait to see you again, have a great day.
Reliable and courteous service.
Reliable and courteous service. They keep my car running the way it should with properly trained mechanics. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!