Reviews
Awesome
Mitch Shefveland was a great help and is always very friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Grace, thanks for your feedback about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
I have been taking my Minis to this dealership for many...
I have been taking my Minis to this dealership for many years and they always take such good care of me and my car! Mitch, Mike and Aldo always work with my schedule and try and get my car back on the road as soon as possible. I would recommend this mini dealer to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure at Bill Jacobs Mini. Mitch is a...
Always a pleasure at Bill Jacobs Mini. Mitch is a fantastic help and the services are affordable. Makes me happy to own a mini cooper!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just purchased 2 new hardtop Minis from this...
I just purchased 2 new hardtop Minis from this dealership! I made my purchase from Marina! She was the best! We talk about what I was looking for then i was able to test drive multiple options with minimal pressure for same day sales! I would recommned buying from her 100%!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill Jacobs Mini is awesome!
I love my mini and Bill Jacobs! The service department, particularly Mitch Shefveland, has been fantastic every time I?ve ever needed anything. My tire light came on so dropped by and Mitch rolled in other work that needed to be done so I wouldn?t have to come back soon and got me a loner car even though he wasn?t expecting me and got my work done very quickly. Can?t wait to but my next mini!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Susan, we are very happy Mitch provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have been coming to Bill Jacobs Mini for more than 15...
I have been coming to Bill Jacobs Mini for more than 15 years. Both sales and service. I trust the service department. Mitch Shefveland has been my service advisor for nearly 5 years, and I appreciate his honesty and knowledge. He is truly a warm and kind person as well. Even though it is an hour away, I will continue to bring my car to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Mitch was extremely helpful with all my service questions!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Great service
Highly recommended Bill Jacobs Mini of naperville. Great customer service. I had a great time with my service advisor Mr.Aldo Huerta very helpful and took time to explained everything what I needed for my car. If you are looking for car service look for Aldo he is the best..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edmund, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! We're looking forward to your next visit with us! Safe travels!
Great car dealer rep.
Mike Witkowski is one of the best reps I have ever worked with. Highly recommend him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lynn, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
great service
Big thanks to Bill Jacobs MINI for getting my xar into service so quickly. Thanks to Mike my repair was covered under a warranty extension.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! Safe travels!