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Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available

(444 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (301) 825-8268 (301) 825-8268
Used (301) 637-4836 (301) 637-4836
Service (301) 917-3896 (301) 917-3896

Reviews

(444 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ourisman Chevrolet of Rockville - Curbside pickup and home delivery available from DealerRater.

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Impressed, Impressed, Impressed

Own an old 2002 Suburban with 220,000 miles purchased new also from another local dealership unable to offer kind of incentives and discounts of $2,500 found at Rockmout Chevrolet without trading in my baby! Greeted by courteous mgr, promptly assign to Alexander Gray; probably the youngest salesperson of the dealership, but can't say enough about professionalism found in the patient no nonsense young salesman! His knowledge of product i was shopping for proved very impressive in my choice of 2016 V6 Equinox. Resulting experience through Alexander Gray, with Bart Fox who generously negotiated numbers, and Charles Kain closing the deal with a more competitive rate than my pre-approval letter! Thank you guys. Gayle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A good experience.

I was looking for a 2015 Silverado, and found what I wanted on their website. They had reduced the price several thousand dollars to try to move it. I had a good experience dealing with salesman Tanner Roe. He was professional, courteous and helpful. He answered my questions and got me $3,500 in rebates. By using about $3,300 in earnings from my GM card, plus my trade-in, I saved a total of about $13,000 off the list price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

I was looking for a used Corvette and the had one. It had a great price originally but they made the deal even sweeter. The salesman was top notch, knowledgeable, and friendly. Overall experience in buying best ever and I have bought over 12 cars new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Ever!

Wow! What an experience. Bought a used Corvette from here and it was the least trying experience I have ever had buying a car, and I have bought and traded a lot of cars. Super friendly, my salesman was extremely knowledgeable and went out of his way to make sure I had a great experience. I will definitively be back to buy another car. Thanks, Tanner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's fantastic to hear, thank you! We're so happy that you enjoyed your entire experience purchasing your new Corvette. We hope you enjoy it for a long time and we look forward to seeing you for your next vehicle!

First Time buyer!!

I had the best experience as a first time car buyer. I came in with a pre approval and I extremely high rate and Mr. Charles was able to cut that in half! David Jones was my salesman and he was superb! He answered all of my questions and did not push the sale. He was friendly and down to earth. I am so happy with my first new car!! Thanks to Ourisman!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so happy to hear that you had such an amazing time purchasing your first new car with us! Thank you for stopping by to see us and for sharing your experience. We are glad that our team worked so hard to get exactly what you wanted. We hope you enjoy the new vehicle and we hope to see you again!

David Jones is a fantastic salesman

We recently had a house fire where my fiance's car, my car, and our garage was destroyed. I had to purchase a vehicle last minute before I returned to school. David was such a great help in my new car buying process. I researched ahead of time and knew exactly what vehicle I wanted. David helped me get what I needed and made the entire process much smoother than car buying typically is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so sorry to hear about that unfortunate experience your family went through, but we are pleased that David could help you out during that tough time. We appreciate your comments and hope you enjoy the new vehicle. Feel free to let us know if you need anything in the future!

Excellent Service on 1/16/2016

I had my Equinox serviced Saturday for regular maintenance and an oil change. They had my vehicle ready in just over a half hour!!! Even included a car wash. I had a great cup of coffee and about the time that I was done so was my car. Everyone was very friendly with a smile and a good morning. Thank you to my service rep, Mike and the staff at Ourisman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, thank you so much for sharing all of your incredible feedback about your visit. We appreciate your kind words about our team and dealership very much. We can't wait to see you next time!

David Jones is a fantastic salesman

We recently had a house fire where my fiance's car, my car, and our garage was destroyed. I had to purchase a vehicle last minute before I returned to school. David was such a great help in my new car buying process. I researched ahead of time and knew exactly what vehicle I wanted. David helped me get what I needed and made the entire process much smoother than car buying typically is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Like buying from a sibling!!!

Salesman David Jones was very knowledgable and personable! He was able to simultaneously answer all my husbands questions while talking football with us. We thoroughly enjoyed meeting, chatting with and then buying from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful service and great customer service

I purchased a Chevy Sonic from Rockmont two years ago and always had maintenance and work done there. My recent visit was to diagnose a Check Engine light that a NY dealer couldn't figure out after 2 days on the computer. The Rockmont service folks diagnosed the problem and fixed it the same day, which is nothing less that I've come to expect from them. The service advisor Ender Portillo kept us informed all through the process, and the repair ended up being under warranty - a bonus!! My family loves the Rockmont service team and especially Ender Portillo, we can't sing their praises loud enough, and I can assure you we will continue to have our Sonic serviced there. Thank you for the wonderful customer service and mechanical service, you have a terrific team at Ourisman Rockmont Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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