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Hedrick's Chevrolet

(137 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed

Reviews

(137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hedrick's Chevrolet from DealerRater.

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My Hedricks Experience

It's always a pleasure to be greeted by my Sales Consultant, Jorge Garcia whenever I bring the vehicle in for service. The overall dealership experience is always excellent but it always blows me away that Jorge remembers me and things about me whenever we see each other. Great Guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Larry, thank you for the very kind words. We will be sure to let Jorge know what a great impression he's making.

Excellent service! Wonderful experience!

We had a great experience at Hedrick's. Everyone at Hedrick's was helpful, considerate, and knowledgeable. Casey Rowe, a sales manager at Hedrick's, was wonderful and helped us with every question and every concern that we had. He made us feel very comfortable and was able to work with us to come to the best option for us financially. We felt extremely comfortable and knew that we were in great hands. I will definitely be recommending Hedrick's to all of my family and friends. This is the best car-buying experience that we have had and we will not be going anywhere else besides Hedrick's Chevrolet in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much John! We truly appreciate you sharing your experience, and we're very happy to have you as a customer.

Hedrick's Chevrolet- Excellent Exprience Always

Service technicians Tim Meisch and Scott Brewer are extremely knowledgeable and always provide excellent customer service. These two guys deserve recognition for their professional attitudes and thoroughness when servicing my 2008 Chevy Silverado pickup. Please share my comments with both Tim and Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Karl, we will be sure to let Tim and Scott know you appreciate their hard work. Thanks for the great review!

Great service, great service writer

I was on a tight schedule and Carol , the service writer, worked me in and had my vehicle lubed, given a visual check up and was done in an hour while I had a cup of coffee and read the newspaper. Great service and great service writer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words regarding Carol and your experience, Howard. We truly appreciate your patronage.

Efficient customer service.

The salesperson, Casey did a very good job explaining the features of the Impala. Driving my new car is a real pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the nice review, Paul!

great service

Damian was great he helped me and my family. He took his time to help us find the right vehicle that would fit my family and our life style. I had a great experience and I would definitely buy from him and the dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rodolfo, we are very happy to hear of your excellent buying experience. Thanks for coming to see us!

Great service

Was very please on the repair of my truck and was astonished on how fast it was fixed !! The price of the repair was large other than that very satisfied thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the nice review, Daniel!

Great Car Shopping Experience

As always it is a pleasure to deal with Wade Hedrick. He knows what i want and he gets me the car I want. Thanks to entire Hedrick's Staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wade is a phenomenal part of our team, and we are lucky to have him! Thanks for the kind words, Michael.

All-Around Great

I put my car in Wednesday and I had it back Thursday. The service is quick, and the staff was friendly. I will definitely recommend going to Hendrick Chevrolet for any repairs and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Woot woot thank you we appreciate you as well!

Excellent service and very clean facillities.

As a long time customer of Hedrick's/Hallowell Chevrolet, I continue to be very satisfied with how friendly and helpful the sales staff and service department are during each visit. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

You are more than Welcome and if we can assist you further please feel free to let us know.