Reviews
Excellent service and very clean facillities.
As a long time customer of Hedrick's/Hallowell Chevrolet, I continue to be very satisfied with how friendly and helpful the sales staff and service department are during each visit. Thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You are more than Welcome and if we can assist you further please feel free to let us know.
Great service!
Nice friendly service! They seem to really care about the customers! And it was nice to be able to talk to the Service Manager about some concerns on our car! Thanks to Bev! For the quick response back to our concerns and resolve of the problem! I would highly recommend this team to my friends family and co workers! Thanks Cary G.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awe, thanks and we appreciate you as well!
Comfy waiting area
I absolutely love your waiting area. The chairs are so comfortable. Really nice to see/feel your investment in your customers! Lynnea was very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you and hope to assist you more!
Fast Family Friendly Service!
Wonderful service as always! In fact, we just made a new car purchase from Hedrick's because of the family atmosphere and friendly employees... I feel confident that the technicians and the service staff will take care of whatever my vehicle needs... And I love that I am always kept informed of the status of my vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience, Rebecca! We appreciate you being a customer!
Excellent Service
I always love dealing with Carol because she always has a smile on her face. Becky and Bev are amazing people and I love how committed they are to Hedrick?s. I wouldn?t take my car anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, thank you, thank you!!!!
Excelent service
Ralph Turner and all the employes in the service department at Hedrick's Chevolet are always very friendly and ready to take care of my needs. Good job service Department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you as well!
Fantastic Service
I contacted Jay Hartoonian regarding my driver's seat defect and he promptly guided me to the service department where all my needs were met beyond my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan, thanks for taking the time to share your experience! We're so glad to hear everything went excellent.
Great service, clean facility & nice customer serv
You were very prompt and understood the problem and had it fixed the very next day. Thanks, Glenn, Caryl & Dan Clayton
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your experience, Glenn. We appreciate you being our customer!
We continue doing business with Hedrick.
This is the 3rd new Chevy we have purchased from Hallowell / Hedrick over the last 25+ years. We continue to have 100% of the service work done at Hedrick. What could be a better recommendation?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Lois, we truly appreciate our ongoing relationship with you!
Battery replacement
The battery needed to be replaced due to a dead cell and although this was accomplished, the bolts on the support pieces need to be tighten as one was lose after the replacement. Ralph took care of it immediately.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your honest feedback Edward. We will continue working to improve on the little things to make sure you have an excellent visit with us next time.