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Passport BMW

(1,245 reviews)
Visit Passport BMW
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (888) 478-5391 (888) 478-5391
Used (888) 478-7414 (888) 478-7414
Service (240) 206-6183 (240) 206-6183

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Passport BMW from DealerRater.

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Great dealer with large inventory and definitely the best

Great dealer with large inventory and definitely the best pricing in the area. Bought my 4th bmw from this dealership on saturday and would go no where else. Nathan Tibbits is a knowledgable and professional salesman. Thank you for the great deal on the M850

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're so glad to know you've had a great experience with us at Passport BMW, especially working with Nathan! We appreciate your loyalty and are happy we could assist in finding the perfect M850 for you. Enjoy your new ride!

I had a great salesperson, Jude Omobhude.

I had a great salesperson, Jude Omobhude. He deserve the five stars. Please ask for Jude in your next BMW at Passport.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sandy, we're delighted to know that Jude provided you with a five-star experience at Passport BMW. We'll make sure your kind words reach him! Enjoy your new BMW!

Dominique Montgomery at the loaner vehicle counter was

Dominique Montgomery at the loaner vehicle counter was amazing. He was very helpful and polite made sure that I was comfortable while he worked to get me a loaner. I came in for service with an infant and he went above and beyond to make sure that I was accompanied and secured me loaner.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Angel, it's great to know that Dominique went above and beyond for you at Passport BMW. We appreciate your feedback and are glad he could make the process smooth for you, especially with an infant in tow!

I went into the passport BMW dealership yesterday to have

I went into the passport BMW dealership yesterday to have my car serviced. The experience was amazing as always thanks to Michael Jenkins my advisor and Dominique at the loaner desk. Dominique went out of his way to get into a very nice loaner vehicle. Passport BMW is the absolute best. Thanks guys keep up the good work.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that Michael and Dominique provided you with an amazing experience at Passport BMW. Your kind words mean a lot to us! Thanks for your support, we'll keep up the good work!

Passport BMW, Marlowe Heights, Md, was the best BMW I

Passport BMW, Marlowe Heights, Md, was the best BMW I have worked with to date. I have owned BMW’s since 1988 and bought from many dealers in Howard, Baltimore, Montgomery Co. Passport is the friendliest, most knowledgeable, cleanest, state of the art dealership I’ve ever experienced. From my sales person to the “genius team”, fiancé and the loveliest cashier ever. JORDON RILEY my salesman, was exceptional in every way, from listening to my needs, finding me my dream car and even putting the license plates on my car. I highly recommending this dealership. They have a great team, and superior service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hinkymaf, it's fantastic to know that you had such a positive experience with Jordon and the rest of our team at Passport BMW. We're grateful for your recommendation and we look forward to serving any future needs!

Easily one of the best car purchasing experiences I have

Easily one of the best car purchasing experiences I have had. Nathan Tibbetts, Cee, and Davaughn Paige were all very knowledgeable and great to work with. Highly recommend this dealership!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know you had a great car-purchasing experience with Nathan, Cee, and Davaughn at Passport BMW! Thanks for the high recommendation - we appreciate it.

Purchasing my car from Passport BMW was very easy and

Purchasing my car from Passport BMW was very easy and friendly ans I would recommend them to anyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that your car purchasing experience at Passport BMW was smooth and friendly. Thanks for recommending us, we appreciate it!

Exceptional dealership.

Exceptional dealership. The whole buying experience was stress free and pleasant. The main contributor for this experience was Nathan Tibbetts whose attitude, professionalism and willingness to work with options was par excellence. This is our second encounter with Nathan and we highly recommend him for your buying need.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raj, we're delighted to know that Nathan and our team at Passport BMW made your buying experience stress-free. It's great to have you back for a second time! Thanks for the recommendation and enjoy your new ride!

I recently purchased a used BMW 540i from Passport.

I recently purchased a used BMW 540i from Passport. It was a no hassle experience. The purchase price was the same as the advertised price (no hidden fees). My client advisor (Ben) was very helpful, knowledgeable and professional. The entire purchase process was fast and stress free.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience! We're glad to know that Ben and the team at Passport BMW provided a smooth car-buying process. Enjoy your new-to-you BMW 540i!

Passport BMW and Peter Chun ROCK !

Passport BMW and Peter Chun ROCK !!! We recently found a used 2022 BMW X3 on this dealership web site and contacted them to see if the car was still available. Peter Chun told it it was so we told him we were driving up from north east Tennessee 600 miles away. We made an appointment for the following day at mid morning. Peter was very through and collected all of the information he needed to expedite the process. When we arrived at te dealership we were greeted very warmly by everyone. What a beautiful facility packed with professionals. Peter greeted us and took us to his office right away and got us settled in. He made arrangements to meet with Isaiah who went over the entire car with us to show us all the options and road test the car. He was another top notch person with a great sense of humor. We got back and decided we loved the car so Peter making sure all was in order got us set up with the Finance Manager Davaughn Paige. This man was equally professional and kind with a great sense of humor. Even with me forgetting my cashiers check for the down payment, he was able to figure out a way for us to move forward. No High Pressure at all. I worked at dealerships in the past and I know all the dirty tricks they typically play and after 15 years of ugly I left the business. This experience was so completely refreshing and wonderful. As I said in the beginning, Passport BMW, Peter Chun, Devaughn Paige and Isaiah TOTALLY ROCK. You will love this place.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Corby, we're over the moon to know that Peter, Isaiah and Davaughn made your experience at Passport BMW a memorable one! It's great to see how our team went above and beyond for you. Thanks so much for driving all this way - enjoy your new 2022 BMW X3!