Reviews
Write a reviewLots of Inventory
Choosing this dealership was an easy decision for my wife and I. We found our new MDX here on cars.com and picked this place because of the large inventory. It was great to be able to look at several models in one spot. The staff was great and very friendly. One of the best car buying experiences I've ever had. I was happy to give this review.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Could not be happier
Could not be happier to have joined the Acura family and foresee this dealership as my only choice for any future purchases! I highly recommend them. The vehicle is great! I really enjoyed your style of selling and I will spread the word about you and your dealership. The price was very competitive and the offer for my trade in was very reasonable. Overall great experience and I have been raving about Acura of Fremont since my purchase. Thank you to my salesperson! Always available to answer any questions I have, the personal attention goes a long way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grateful indeed!
Excellent experience!! The facility is setup very professional and great customer service ever! Very responsible and friendly with positive attitudes, which makes me feel great about driving an Acura! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
This was my first visit and consideration of a Japanese brand. I was replacing a 2007 SUV and had read a ton of materials. Acura seemed to have a great SUV product from all the articles. I had compared a number of vehicles for size, mileage, storage and a number of other features. One area of Acura impressed me is that the company does not try to be everything to everyone...stick to what you do best.While casually viewing the products in the showroom I was asked by our salesperson if I had any questions. He was low key and most helpful. I returned with my wife a week later and we test drove two vehicles and eventually put a deal together. The staff at Acura of Fremont were pleasant and easy to do business with. They also pleasantly took our 2007 classic off our hands. Although only owning the car for less than a week I am most satisfied with my purchase from...and I live forty miles away. Many SUV dealers in between.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very helpful!
I was looking to purchase a vehicle, and I searched around for quite a while. I was able to find the perfect car for me here at this dealer. The staff was very cordial and knowledgeable. The process went quickly and the car is great! I really like the Acura TL. I plan on purchasing my next car here as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I never used to like buying a car before
Best car shopping experience ever. The showroom was very nice as were the sales people and the finance department. Everything went extremely smooth. And we LOVE our new Acura RDX.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Long car search finally over
After a long car search we purchased our first Acura (certified MDX) from Acura of Fremont. The sales person and rest of the staff was excellent to work with and really went the extra mile to make sure we were 100% satisfied. The experience was far superior than the other dealers in the area we were working with and I'm sure we will continue to do business with them into the future. Thank you for your professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No hassles whatsoever!
I'm a plain, direct, and straightforward person. The personnel here was awesome. The facilities are second to none. I got the deal I wanted and was on my way without the typical hassles associated with buying a new vehicle. I would highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Will be retuning
This is my first time at this Acura dealership, but I'm rather impressed with its crew. Everyone is friendly and approachable. The desk service; Mark Ochoa, gave an excellent customer service! Polite, engaging, and helpful! Service waiting time is managable. The facility is clean, nice, and offers coffee at the waiting room which is always nice. This will probably be my go to spot for my future car needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I was helped immediately after I pulled up to the service lot. The staff that work here are really friendly as well, I would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase