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Winn Volkswagen

(218 reviews)
Visit Winn Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:30pm
Sunday 10:00am–7:00pm Closed
New (408) 419-1001 (408) 419-1001
Used (408) 789-8010 (408) 789-8010
Service (408) 329-1613 (408) 329-1613

Reviews

(218 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Winn Volkswagen from DealerRater.

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Great service again and again

Was having some problems with the sound system in my car: no music, no nav voice guidance. Doug, my service advisor, got the car in on short notice and the techs did a thorough test and reset.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Accommodated me same day as my battery died and needed a jumpstart. They changed oil, filter, rotate tires, multi point inspection, and installed new battery without any hassle. All done in other 3 hours. Facility was great, but I opted to be driven home, and picked up after it was done. I purchased my car at this dealership 6 years ago too, and process was a breeze. Got a great deal too!! Will definitely recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best Car Buying Experience Ever

This was by far the best car buying experience ever. You get treated like a family member here. There's no pressure to buy, staff is super knowledgeable and answers all your questions, and the overall customer service is phenomenal. Not to mention I got the car I wanted and they jumped through hoops and hurdles to help make it happen. So grateful that the car I wanted was at this specific dealership. It was a rare gem for sure and I couldn't have purchased it from a better VW dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy process for TN visa holders!!

It was the only dealer accepting my application without credit history, they have plans for new residents without credit history. Great support from the team we got our car in 1 hr!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nice Experience

Friendly no pressure approach. Staff were all very nice. My sales person was very knowledgeable and fun to talk with. The entire process was smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

It was fast and service staff were very friendly. They were kind enough to listen to additional issue and addressed them right there. It will be great help if service is opened on Saturday's too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Honestly the Greatest Experience

From start to finish the experience was great. Rebecca was my first point of contact scheduling an appointment and Victor was so the person who helped me during the entire process. I came specifically looking for a used car that they had on the lot but asked to also see if they had any Jetta’s. I didn’t leave with a car the day of my appointment but with open communication with Victor and how he was able to see if he can get the ball rolling I came back in less than a week to look at the new Jetta. It was cute she was waiting in the parking lot for me to test drive and had a VIP Hold Tag in the window with my name and it just felt like the car was meant for me, especially since it was still there when I came back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Purchase

Everybody working on Saturday, March 5, 2022 when we were in were so very nice and helpful. Ferdy went the extra mile to make our experience pleasant. He is a very nice and respectful man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place for you’re car shop and servicing

Great place to do your business with cars and service, friendly atmosphere, straight to the point and gets the job done! Have always brought my car here and had excellent service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The best VW dealership ever....

I just bought my second VW Golf R from Winn VW. On each occasion, the sale went beautifully with very favorable pricing both for the purchase of the new car and my trade-in. More importantly, the folks I met - from sales through financing - made me feel like family. I get the car serviced there exclusively. My service advisor is great and takes the same kind of personalized interest as I've grown accustomed to from sales. The technicians have done a great job of taking care of my cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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