Reviews
I recently purchased a new Tucson Hyundai from Central
I recently purchased a new Tucson Hyundai from Central Valley Automotive Group in Modesto, California, and I am absolutely thrilled with it! I especially love the amazing technology and features, the smooth ride, the spacious interior, the advanced safety features. The entire experience was fantastic, and I especially want to thank Bianka Valdovinos, Enrique Ibarra, Lucas, and Aralynn for their exceptional service. They all made the whole process smooth and enjoyable. Thank you, Central Valley Automotive Group, Bianka, Lucas, Enrique and Aralyn!"
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful 5-star review! We’re thrilled to hear how much you’re enjoying your new Hyundai Tucson — from the advanced tech and safety features to the smooth ride and spacious interior, it’s an exceptional choice. We’re especially glad that Bianka Valdovinos, Enrique Ibarra, Lucas, and Arilyn made your experience at Central Valley Hyundai smooth and enjoyable. At The Feel Good Automotive Place, delivering great service alongside great vehicles is what we’re all about. Thank you again for choosing us — enjoy every mile in your new Tucson!
Kelii was excellent.
Kelii was excellent. Had a scheduled test drive with another salesman, that didn’t make it in. Kelii stepped up and took care of me. made the whole process of buying a new car super easy and streamlined. Highly recommend Central Valley Hyundai and Kelii.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We're so glad Kelii stepped up and made your car-buying experience easy and seamless. We’re proud to have him on our team, and it’s great to know he took such good care of you. Thanks for recommending Central Valley Hyundai, and we hope you’re enjoying your new car! 🚗🌟
One of the easiest, most respectful car shopping
One of the easiest, most respectful car shopping experiences we’ve had. From the time we showed interest in getting the new 2025 Santa Fe Hybrid, the Central Valley team of Giovanna, Meredith, Kelii and Julio were attentive, timely and respectful. They listened from the start about what we wanted, and didn’t want. They were never pushy, but extremely informative. They spent a month looking for the exact model and color match that we wanted. Once they found it, they contacted us and worked out the details as a team. We ended up driving 90 minutes from our home to do business with this team. We passed on more than 3 different Hyundai dealers that were a lot closer to us. They Earned our business as a team, and we’ll always give them our first opportunity moving forward! Thank you, Giovanna, Meredith, Kelii and Julio!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your wonderful experience at Central Valley Hyundai! We're thrilled to hear that Giovanna, Meredith, Kelii, and Julio provided such attentive and respectful service. It’s fantastic to know they went above and beyond to find the exact 2025 Santa Fe Hybrid you wanted. Your decision to drive 90 minutes and choose us over other dealerships truly means a lot. We greatly appreciate your loyalty and look forward to serving you again in the future. Enjoy your new Santa Fe Hybrid!
They were very nice and they were able to help get the
They were very nice and they were able to help get the best deal. Only thing is that it did take a while. When they said they’d be back in 10 they were gone for like 45 mins
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear that you were able to get the best deal and that our team was able to assist you. We apologize for the extended wait time and appreciate your patience. We’re always striving to improve, and your comments help us do just that. If you have any further questions or need anything else, please don’t hesitate to reach out. We hope you’re enjoying your new vehicle, and thank you for choosing Central Valley Hyundai!
Kelii was phenomenal.
Kelii was phenomenal. He made sure I was taken care with great customer service and answered all my questions. I would definitely recommend you see him for your next vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're thrilled to hear that Kelii provided you with exceptional customer service and addressed all your questions. His dedication to taking care of our customers truly makes a difference. We appreciate your recommendation and look forward to assisting you with your next vehicle! Enjoy your new ride!
Bought a new Hyundai the process from test driving the
Bought a new Hyundai the process from test driving the car to signing the loan documents was very easy. Everyone was very knowledgeable and answered all questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon was awesome.
Brandon was awesome. He was very helpful throughout the purchase experience. We are on our third Hyundai, and our family members have bought two. We have never had a problem with a Hyundai that wasn't resolved by this dealership in a positive way for us. They are good for their word and make buying from them a great experience. Brandon has a thorough knowledge of the features and operation of the vehicles they sell and very helpful, Including keeping in touch with us about the arrival and readiness of the car we purchased. No pressure sales - the cars sell themselves.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience! We’re thrilled to hear that Brandon was so helpful throughout your purchase and that you've had consistently positive experiences with our dealership. It’s great to know that you and your family have trusted us with multiple Hyundai purchases and that we’ve always resolved any issues to your satisfaction. Brandon's knowledge and no-pressure approach clearly made a difference, and we appreciate your continued trust in us. Enjoy your new Hyundai!
Julio made the car purchase painless!
Julio made the car purchase painless! I would definitely recommend Central Valley Hyundai to anyone looking to purchase a new Hyundai.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! We're thrilled to hear that Julio made your car purchase smooth and easy. We appreciate your recommendation and look forward to assisting anyone you send our way!
Sales Team was great and very helpful.
Sales Team was great and very helpful. Finance took forever (but we were there on a busy day). Detail team didn't do a very good job of cleaning the car up (we bought a used car). Overall I would give Sales 5 star Finance 4 star and Detail 2 stars
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your feedback with us. We’re pleased to hear that you had a great experience with our Sales Team and that they were very helpful. We apologize for the delay you experienced in the Finance department and appreciate your patience, especially on a busy day. We also regret to hear that the detailing of your used car did not meet your expectations. Your comments are valuable, and we will address them with the respective teams to improve our service. We hope to have the opportunity to provide a more seamless experience in the future. Thank you again for your insights.
Unpleasant & unprofessional customer service in the
Unpleasant & unprofessional customer service in the service dept. Customers were never greeted & employees were NOT accommodated. The Service Dept at this dealership is the worst !! Also the phone system sucks. Can NEVER get a real person, ever ! No live person answers the phone & you pretty much use the phone system to get things done. The outcome of taking your car in for service is very disappointing. I'd rather take my service elsewhere !!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are truly sorry to hear about your unpleasant experience with our service department. Providing excellent customer service is our top priority, and we regret that we fell short in your case. We apologize for the lack of greetings, unprofessionalism, and difficulties with our phone system. Unfortunately, with the limited information provided, we are unable to identify you in our system to address your concerns directly. Please contact us at vwhyundaicustomerservice@cvaauto.com with your full contact information so we can work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to make things right.